Uncategorized

EDUCAUSE Students and Technology Survey

On February 25th, 2019 undergraduates of CSU, Chico will be invited via email to participate in the EDUCAUSE Students and Technology Survey. The results of this survey are very important to the university and will help determine future priorities in information technology.

A summary of the results of the last survey (2017) can be found at https://www.csuchico.edu/ires/_assets/documents/dashboards/ecar.pdf. Participation in the study is voluntary, and responses are completely confidential. The survey is open until March 15th.

By completing this survey, undergraduate students will be eligible to enter into a drawing for $50 and $100 gift certificates from Amazon.com.

For more detailed information and verification of the validity of this survey sponsored by EDUCAUSE, please visit the CSU, Chico EDUCAUSE Survey website: http://www.csuchico.edu/educause-survey.

If you have questions or concerns, please submit a request at support.csuchico.edu or contact IT Support Services.

Training

CSU Learn – Learner History Load and Notifications

The CSU Chancellor’s Office is loading our campus training history into CSU Learn today. The load of data caused the automatic notification process to engage prematurely and sent emails.

We are working with the CSU Chancellor’s Office to block the notifications of completed training.

CSU Learn is a training management system that allows all CSU campuses to assign, track and leverage content, ranging from professional development to compliance training. CSU Learn replaces our campus Development and Training System (DTS).

We appreciate your patience as the CSU continues to work on this major system transition.

PeopleSoft

PeopleSoft Campus Solutions Moving to Single Sign On

PeopleSoft CS is transitioning to Single Sign On (SSO). This new sign on will use the same credentials as most other campus systems (email, portal, etc.). The new login is available now at www.csuchico.edu/cms. The old login will be disabled on March 4th. We recommend you use the new login now and confirm that your access has been properly transitioned.

PeopleSoft “My Favorites” will not be transitioned and will need to be recreated if needed. Instructions for managing “My Favorites” are available at www.csuchico.edu/cms/projects/faq.shtml.

Maintenance, Network, Wireless

University Village Network Switch Software Upgrade

Maintenance Window: Thursday, January 10th 7:00 – 8:00 AM
Services Impacted: UV Wired & Wireless Networks

During this maintenance window, network switches will undergo maintenance for software upgrades. During this process, all network services to University Village will experience approximately 10 minutes of interruption (both wired and wireless) as network elements are restarted.

Maintenance, Network

Meriam Library Network Switch Software Upgrade

Maintenance Window: Wednesday, January 9th 7:00 – 8:00 AM
Services Impacted: MLIB Wired & Wireless Networks

During this maintenance window, network switches will undergo maintenance for software upgrades. During this process, all network services to Meriam Library will experience approximately 10 minutes of interruption (both wired and wireless) as network elements are restarted.

Security

Campus Web Directory

As part of the ongoing efforts to increase campus information security, student names and email addresses will not be publicly available in the campus web directory (https://apps.csuchico.edu/directory/) after January 15th. They will still be available on campus networks and from external networks with campus VPN. Information about connecting to campus VPN is available at https://support.csuchico.edu/TDClient/KB/ArticleDet?ID=7708.

Security

iTunes Gift Card Scam

IT Support Services has had multiple reports of campus personnel being contacted by fake campus accounts (example: presidentgaylehutchinson@gmail.com) requesting the purchase of iTunes gift cards. Apple describes how the scam works at https://support.apple.com/itunes-gift-card-scams

Here is the content of scam emails recently received by a staff member:

Are you free at the Moment?

Followed by:

Tied up in a Meeting right now and I want you purchase itunes Gift card 7 Pieces-$100 each? Its one of my Best Friend Son Birthday,Still In the meeting and i want it done Right Away! Scratch the silver Labels at the back of the cards and send pictures of them here.I Will reimburse you when am Done

Once the scammer receives the codes from the back of the gift cards they can access the funds. If you are unsure of the validity of an email verify the sender, company, or offer by phone or in person before acting on a request.