Security

Wired Funds Scams

IT Support Services and the California State University, Chico Police Department would like to remind students and employees to be on the lookout for email scams that sometimes involve the wiring of funds.

If you receive an unsolicited email, or an unusual check accompanied by a letter, requesting that funds be wired to the solicitor through a money wiring service, do not respond by telephone or email and do not provide the solicitor with any of your personal information. The solicitation may be for employment, the purchase of iTunes and other gift cards, or for the completion of a survey.

These email schemes have been used worldwide and are examples of scams used to defraud people of their money. If something sounds too good to be true, it probably is.

To learn more about this and other scams, please review the following online resources:

FBI
fbi.gov/scams-and-safety/common-fraud-schemes/advance-fee-schemes

Federal Trade Commission
consumer.ftc.gov/articles/0159-fake-checks

U.S. Department of Treasury
occ.gov/news-issuances/consumer-advisories/2007/consumer-advisory-2007-1.html

Box, Maintenance

Box Authentication Change

Maintenance Schedule: Tuesday, September 18th 10:00 AM
Services Impacted: Box File Sharing

The Box cloud-based file sharing service will move from ADFS to Azure AD authentication on Tuesday, September 18th at 10:00 AM. This should not affect active users, and there should be no downtime. The Box log in screen will look different after this maintenance.

ADFS Login Screen (pre-maintenance):

Azure AD Login Screen (post-maintenance):

Security

REVIEW DOCMENT Phishing

Campus was recently targeted by a phishing attack posing as a DocuSign email.

If you received this email please delete it without clicking on any links. If you clicked on the link and provided your credentials your account has been compromised. If you suspect your account was compromised you should immediately go to Account Center in the CSU, Chico Portal and reset your password.

Maintenance

Perceptive Content Maintenance

Maintenance Window: Thursday, September 6th 5:00 PM – Friday, September 7th 10:00 AM
Services Impacted: Perceptive Content

Perceptive Content will be down beginning Thursday, September 6 at 5:00 PM and ending Friday, September 7 around 10:00 AM for server maintenance. Please plan your schedules accordingly.

Wireless

Border and Guest Wireless Firewall Software Update

Maintenance Window: Wednesday, August 1st 6:00 – 7:00 AM
Services Impacted: Guest Wireless

During this maintenance window, firewalls serving guest wireless and the campus network border will be upgraded to improve system security and stability. Guest wireless network services will experience a ten minute outage during the upgrade process; no other interruptions are expected due to system redundancy.

Email, Security

Campus Targeted Phishing Email

We received multiple reports this morning of the following phishing email targeting the campus:

The following actions were immediately taken:

  • The sending account was disabled
  • Microsoft also blocked the sending account
  • The link URL was blocked on campus
  • The link URL was reported to Palo Alto Networks to be blocked off campus

If you received this email please delete it without clicking on any links. If you clicked on the link and provided your credentials your account has been compromised. If you suspect your account was compromised you should immediately go to Account Center in the CSU, Chico Portal and reset your password.

There were a few indicators that this was a phishing email:

  • Poor grammar and punctuation
  • Unusual “From” address
  • Non-campus URL link (see the screenshot below).

If you are unsure of the validity of an email you can hover your mouse over any links without clicking on them to see the URL. A URL that does not match the content of the email should be considered suspicious.