Uncategorized

Employee Phishing Awareness Campaign

As part of an ongoing phishing awareness campaign a simulated phishing email was sent to campus employees earlier this month using the Cofense PhishMe service.

This campaign was a “benchmark” scenario allowing us to compare how susceptible campus is compared to other organizations. 2% of campus employees were found susceptible compared to a 1% average for other organizations.

phishme results - spring 2020 employees

This scenario looked like a voice mail notification:

phishme email

The PLAY button linked to a generic sign in page:

phishme sign in page

Almost 1,000 employees opened the email and almost half of those clicked on the link. About one fourth of employees who clicked on the link submitted data in the fake sign in page.

Neither the email nor the sign in page look like those used by campus systems. If you are unsure of the source or validity of an email you should not click on links, open attachments, or supply credentials or other data. Contact ITSS if you need assistance determining the validity of an email or web page.

 

Maintenance, PeopleSoft

PeopleSoft Maintenance

Scheduled Downtime:  5:30 PM Friday February 28th – 5:00 PM Saturday February 29th
Services Impacted:  All PeopleSoft (CS & HR) and related applications

This maintenance window is being planned to allow for the upgrade of Oracle services at the Chancellor’s Office for all CMS applications.  During this maintenance window all PeopleSoft services will be offline and unavailable.

Uncategorized

Wireless Network Maintenance

Scheduled Downtime: 12:00 – 1:00 PM Tuesday February 11th
Services Impacted: Campus Wireless

Wireless network maintenance will take place today between 12:00-1:00 PM. This maintenance is needed to address an issue with remote display devices in classrooms.

All campus wireless access points (except in the residence halls) will experience a 5-10 minute interruption in services between 12:00-1:00 PM.

Security

Internet Explorer Vulnerability

The Microsoft Internet Explorer web browser is vulnerable to attack as described at https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/ADV200001. There is currently not a fix, and attacks are currently leveraging this vulnerability. We recommend not using Internet Explorer while this issue remains unaddressed.

Chrome and Firefox are available in the Software Center for campus managed PCs: https://support.csuchico.edu/TDClient/1984/Portal/KB/ArticleDet?ID=11735

Safari is installed on all Macs.

Blackboard, Maintenance

Blackboard Extended Downtime

Scheduled Downtime: December 25th 12:01 AM – December 27th 11:59 PM
Services Impacted: Blackboard Learn

Blackboard is moving to the cloud!

Blackboard Learn is scheduled to move to SaaS hosting on December 25-27th. This will require a three-day downtime.

What are the benefits of SaaS? This new delivery model is more flexible than our current hosting plan:

  • Reduced downtime. After this change is complete, we will be able to complete most maintenance updates without ever taking Blackboard offline.
  • Higher quality. Because we will receive continuous software updates, we will always be running the latest bug fixes from Blackboard.
  • Faster access to new features. The SaaS model allows us to deliver new features faster than we have in the past.
  • Peace of mind. Blackboard’s experienced hosting team will be on-duty 24 hours a day, 365 days a year, so that our technicians can focus on other strategic priorities.

More information for students and faculty: Blackboard Migration to SaaS.