LastPass, Security

LastPass Password Management

81% of security breaches are caused by weak or reused passwords. The easiest way to protect your information online is to have unique, strong passwords for every account, but it’s impossible to remember all of your unique credentials. LastPass is a secure password manager that remembers your online account passwords so you don’t have to. You can save a site to LastPass with just a few clicks and LastPass will automatically fill in the credentials for you the next time you login to that site. LastPass can manage your account passwords on any platform or device: Windows, Mac, iOS, Android, and on the web.

LastPass Enterprise is now available to faculty and staff. To get started using LastPass request a LastPass enterprise account and install the LastPass browser extension using Software Center or Self Service for campus-managed computers.

Teams

Skype for Business & Teams

Last year, Microsoft announced that they would soon retire Skype for Business in favor of Microsoft Teams. Skype for Business has served us well within its design. However, since the beginning of the COVID-19 Pandemic, the campus has seen a huge shift in the adoption of Teams, with regular use by more than 1,400 Chico State employees. Teams is more than just instant messaging; it is a persistent, chat-based collaboration platform, with document sharing, video conferencing, and integration with Exchange and Office 365.

Unfortunately, there is not cross-compatibility that allows for messaging between Skype for Business and Teams. This may create gaps in communication between users of the different platforms. It is important to recognize that using Skype for Business and Teams together is not feasible; we must wholly adopt Teams. To this end, Chico State will decommission Skype for Business on December 31, 2020 in favor of Teams.

Although communication between these services is not possible, both services may be run simultaneously to ease transition difficulties. Until December 31, 2020, you may choose to use both services as you and those you communicate with become more comfortable using Teams.

You can begin your transition to Teams by visiting Software Center or Self Service on your campus-managed device, and downloading Teams at any time. Because Teams has more features than Skype for Business, we recommend that you view some of the tutorials that Microsoft has made available. You can find these tutorials at: https://support.microsoft.com/en-us/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7 . Microsoft will also be hosting live training opportunities to help our campus community transition to Teams. Keep an eye out for these sessions in future campus announcements. 

If you are currently using Skype for Business for telephone service, Computing and Communications Services will be reaching out to you shortly to migrate your telephone service to another platform.

Maintenance, PeopleSoft

PeopleSoft Update

Scheduled Maintenance: Saturday, October 3rd 6:00 PM – Sunday, October 4th 6:00 PM
Services Impacted: All PeopleSoft Components

PeopleSoft will be offline for approximately 24 hours to install a new version of PeopleTools. During this time, users will not be able to use PeopleSoft at all. This includes ALL PeopleSoft components, such as Student Center, Faculty Center, HR, and Finance. Updates will be posted to twitter.com/chicoitss if the maintenance finishes early.

Adobe

Adobe Acrobat Pro

The campus standalone Adobe Acrobat Pro licenses expire at the end of this calendar year. New computers are being provisioned with Adobe Acrobat Reader, or Creative Cloud (which includes Adobe Acrobat Pro) as needed. Existing installations of the standalone Acrobat Pro will need to switch to either Acrobat Reader or Creative Cloud before the end of the year. Campus-managed computers can obtain Acrobat Reader or Creative Cloud in Software Center (PC) and Self Service (Mac).

Please note that Creative Cloud requires a per-user license to be assigned to you (at no charge); if you don’t have one already, you can request one.

Software

Qualtrics Launch

Qualtrics is now available to all Chico State faculty, staff, and students. User are able to self-register for an account by going to: https://csuchico.qualtrics.com.

Qualtrics is a simple to use web-based survey tool to conduct survey research, evaluations, and other data collection activities. Anyone (with no experience) can use this research suite to build surveys, send surveys, and analyze responses – all from any online location, any time you need!

The CSU, Chico Qualtrics license allows faculty, state-side staff, and students to use Qualtrics for university-related business and courses. Using Qualtrics for personal, commercial or other non-academic endeavors is not allowed.

For more information, go to: https://support.csuchico.edu/TDClient/1984/Portal/KB/?CategoryID=16704.

Telephone, Voicemail

Voicemail Server Maintenance

Scheduled Maintenance: 6:00 AM – 7:00 AM Wednesday, July 29th
Services Impacted: Campus Voice Mail

The campus voicemail server will be temporarily offline for routine maintenance and configuration changes. During this time callers will not be able to leave or retrieve messages. Downtime is expected to be minimal during this window.