Maintenance, Telephone

Telephone System Upgrade

At 6:00 AM on Thursday October 19th, AT&T will be performing the second part of an upgrade to the circuits that connect our telephone system with the outside world. This upgrade is moving campus to a more advanced and cost effective technology then what we have today.

We do not expect any service interruptions while AT&T performs the upgrade and their work should conclude by 7:00 AM. Our technicians will be on site to monitor the progress and test the service upon completion. If you experience any issues with your telephone service after the upgrade is complete, please contact ITSS at 898-HELP for support. This upgrade is the final part of the two part process that began in August.


National Cyber Security Awareness Month Week 3

October is National Cyber Security Awareness Month

It’s time for week 3 of National Cyber Security Awareness Month! This week’s theme is “Today’s Predictions for Tomorrow’s Internet”

Week 3 will remind you that your personal data is the fuel that makes smart devices work. While there are tremendous benefits of massive interconnectivity, it is critical to understand how to use cutting-edge technology in safe and secure ways.

Week 3 Activities

Join Chico State alumni Matthew Myrick next week in a discussion about his experiences as a cyber security expert and Deputy Chief Information Security Officer for Lawrence Livermore National Laboratory.

  • Date: Monday, October 23
  • Time: 10am
  • Location: Colusa 100A
  • Cost: FREE
  • Topics will include:
    • Cyber Threats & Mitigations
    • General Security Hygiene
    • What you can do to better prepare for a job in Cyber Security.
  • Brought to you by the Department of Computer Science!

 For more information check out the campus’ National Cyber Security Awareness Month page.


National Cyber Security Awareness Month Week 2

October is National Cyber Security Awareness Month

Week 2 October 9-13 Theme: Cyber security in the Workplace is Everyone’s Business

Creating a culture of cyber security is essential and a shared responsibility among all employees. Week 2 will showcase how organizations of all types can protect themselves and their employees against the most common cyber threats.

This week Information Security will be initiating a PhishMe campaign. You can help keep the campus secure by making sure you are up to date on your required CSU security awareness course and by taking the optional SANS Security Awareness Trainings.

REMINDER: Student employees, if you have not changed your password yet this semester please do! Passwords that are not changed will expire at the end of the semester.

For more information, check out the National Cyber Security Awareness Month Week 2 page


October is National Cyber Security Awareness Month

October is National Cyber Security Awareness Month
Week 1 – October 2-6 Theme: Simple Steps to Online Safety

Cyber-attacks are in the news nearly every day.  Whether it’s the presidential campaign or the credit bureaus, we are reminded daily of the impact that cyber-attacks have on our lives.  October is National Cyber Security Awareness Month, which is an annual campaign to raise awareness about the importance of cyber security.  Please consider participating in our campus effort to raise awareness surrounding cyber security and privacy this month.   You can help by reviewing some simple steps to protect the campus and yourself, or by viewing a short cyber-security awareness video.

So please join-in.  Look for a new theme each week as well as events and a raffle.

For more information please visit the CSU, Chico National Cyber Security Awareness Month page.


WEEK 1: October 2-6 – Simple Steps to Online Safety

Maintenance, Voicemail

Voicemail System Updates

Maintenance Window: Wednesday, October 4th  6:00 – 8:00 AM
Services Impacted: Campus Voicemail

Voicemail will not be available during this time. Users will be unable to retrieve messages and callers will not be able to leave messages during this time frame. People calling in to the voicemail during this time will receive a pre-recorded message stating that the voicemail is down for maintenance.


September Desktop Security Updates Approved for Campus Computers

The majority of campus Windows desktops will have updates sent to them in the next day or so. For security reasons, campus computers are given an installation deadline for monthly patches. The installation deadline this month is Thursday, September 28th at 5:00pm. On Thursday at 5:00pm, if you have not installed this month’s patches, they will automatically begin installing, and when done, may reboot your computer. If your computer is off at the time of the deadline, updates will begin installing the next time you log in, and when done, may reboot your computer.

 We highly recommend that you install the patches as soon as you are prompted to do so, before the installation deadline. This way, you can be present when the computer needs to restart and you have more control over the restart timing, allowing you to save any open work. If you ignore the update messages you run the risk of updates being applied while you are not present and potentially having your computer restart and possibly even losing unsaved work.

In addition to Microsoft updates, there may be updates for Adobe Flash, Google Chrome, Mozilla Firefox, Oracle Java, and other 3rd party applications. These updates will require you to close all your browser windows. Please save any work in your browsers before doing so.