Maintenance Window: Thursday, January 10th 7:00 – 8:00 AM
Services Impacted: UV Wired & Wireless Networks
During this maintenance window, network switches will undergo maintenance for software upgrades. During this process, all network services to University Village will experience approximately 10 minutes of interruption (both wired and wireless) as network elements are restarted.
Maintenance Window: Wednesday, January 9th 7:00 – 8:00 AM
Services Impacted: MLIB Wired & Wireless Networks
During this maintenance window, network switches will undergo maintenance for software upgrades. During this process, all network services to Meriam Library will experience approximately 10 minutes of interruption (both wired and wireless) as network elements are restarted.
Maintenance Window: Friday, November 30th 6:00 AM – 7:00
Services Impacted: Sutter Hall Network Services
During this maintenance window, all network services to Sutter Hall (both wired and wireless) will experience several brief (2-5 minute) interruptions in service as network uplinks are rerouted to maximize network performance and reliability for the facility.
Maintenance Window: Friday, November 9th 6:00 – 7:00 AM
Services Impacted: Sutter Hall Wired & Wireless Networks
During this maintenance window, all network services to Sutter Hall (both wired and wireless) will experience several brief (2-5 minute) interruptions in service as network uplinks are rerouted to maximize network performance and reliability for the facility.
Maintenance Schedule: Tuesday, September 18th 10:00 AM
Services Impacted: Box File Sharing
The Box cloud-based file sharing service will move from ADFS to Azure AD authentication on Tuesday, September 18th at 10:00 AM. This should not affect active users, and there should be no downtime. The Box log in screen will look different after this maintenance.
ADFS Login Screen (pre-maintenance):
Azure AD Login Screen (post-maintenance):
Maintenance Window: Thursday, September 6th 5:00 PM – Friday, September 7th 10:00 AM
Services Impacted: Perceptive Content
Perceptive Content will be down beginning Thursday, September 6 at 5:00 PM and ending Friday, September 7 around 10:00 AM for server maintenance. Please plan your schedules accordingly.
Since the switch to Account Center, “generic account” sponsors have not been receiving notifications before those account passwords have been expiring.
We have put in place a new process very similar to the pre-Account Center password expiration notifications. Starting on July 23rd, every Monday any generic account whose password will expire within the next three weeks will receive a notification of the impending expiration. This means three notifications will be sent out prior to password expiration. If the account is mail enabled the account itself will receive the notification. If the account is “domain only” with no mailbox the sponsor for the account will receive the notifications instead. Instructions for how to change a generic account password will be included in the notification email.
Maintenance Window: Wednesday, July 18th 7:00 – 9:00 AM
Services Impacted: All Brice House network services
Network services at Brice House will experience downtime as the firewall serving the location is upgraded to a new and more capable model. Network services are expected to see approximately 30 minutes of downtime during the upgrade process.
The PeopleSoft upgrade is complete. Users can now access all CS/HR PeopleSoft services including Student Center, Faculty Center, Campus Solutions (AKA Student Administration), and HR Administration. To learn about the changes that are included in the upgrade, please visit the PeopleSoft CMS Website.
If you are having trouble loading something please try:
• Access PeopleSoft via the Portal and browse to the page you’re experiencing issues with.
• Clear your browser cache.
• Recreate bookmarks for commonly accessed pages.
Scheduled Downtime: 4:30 PM Thursday, June 14th to 7AM Monday, June 18th
Services Impacted: CS/HR PeopleSoft
At 4:30 today the PeopleSoft upgrade will begin. The upgrade will last from 4:30PM today until 7:00 AM on Monday 6/18. During the upgrade, all CS/HR PeopleSoft services will be down.
This includes access to:
Do not attempt to use CS/HR PeopleSoft during the maintenance to avoid losing work. Access to Blackboard Learn will not be affected; however, new course enrollments will not occur during the upgrade. PeopleSoft CFS financials will not be affected. New accounts will not be provisioned from Account Center during the downtime.
We expect all PeopleSoft services to be restored by 7:00 AM on Monday 6/18.
If you experience issues after the upgrade you may need to do the following:
For more information, including specific changes that you can expect in the new PeopleSoft environment, please visit the PeopleSoft CMS Website.
If you have questions or concerns, please submit a request at support.csuchico.edu or contact IT Support Services.
