Scheduled Downtime: 6:00 AM Wednesday, February 24 to 8:00 AM Wednesday, February 24
Services Impacted: Campus Voicemail
Anticipated Availability: 6:00 AM Wednesday, February 24
During this maintenance period, campus voicemail will undergo configuration changes for integration with other systems. Voicemail will be unavailable during this work; callers to the voicemail system will instead receive a message indicating the system is down for planned maintenance.
Scheduled Downtime: Beginning 5:00 AM Tuesday, December 29
Services Impacted: North-campus phone system
Anticipated Availability: 7:00 AM Tuesday, December 29
This maintenance is being scheduled to allow for changes and improvements to electrical power supporting the campus phone system. During this maintenance window, north campus phone services will experience several interruptions in service, lasting up to 15 minutes each. This will affect all campus buildings north of Big Chico Creek, except SHC. The FMS/corporation yard will also be affected. In addition to office phone lines, elevator and blue light/emergency phones will also be impacted in affected buildings.
Scheduled Downtime: 6:30 AM Monday, November 23 to 7:30 AM Monday, November 23
Services Impacted: Brief interruptions in campus telephone service
Anticipated Availability: 7:30 AM Monday, November 23
This maintenance is planned to make changes to the network interconnecting the various components of the campus PBX (phone system), to improve system redundancy and availability. During this maintenance window, all campus voice services may experience short (<10 minute) interruptions in service, including access to voicemail, automatic call distribution systems, and basic telephone service. The 911 system used by the University Police is not reliant on the campus phone system, and will not be affected.
Scheduled Downtime: 6:00 AM Monday, July 20th to 7:00 AM Monday, July 20th
Services Impacted: Campus voicemail, including phone trees/call processors
Anticipated Availability: 7:00 AM Monday, July 20th
During the maintenance window outlined above, campus voicemail services may be unavailable. During this time, callers will be unable to leave or retrieve messages, but will instead hear a message indicating the system is under maintenance. In addition to typical voicemail messaging, phone trees/call processors handled by that system will also be affected. (i.e. ‘press 1 for person A, press 2 for person B’ prompting). All services are expected to be fully operational no later than 7:00 AM that same day.
Scheduled Downtime: 7:00 AM Friday, June 26 to 12:00PM (noon) Friday, June 26
Services Impacted: Campus voicemail, including phone trees/call processors
Anticipated Availability: 12:00PM (noon) Friday, June 26
During the maintenance window outlined above, campus voicemail services may be unavailable as system software is upgraded and tested. During this time, callers will be unable to leave or retrieve messages, but will instead hear a message indicating the system is under maintenance. In addition to typical voicemail messaging, phone trees/call processors handled by that system will also be affected. (i.e. ‘press 1 for person A, press 2 for person B’ prompting).
All services are expected to be fully operational no later than 12:00 noon that same day.
6/18/2015 Update: The voicemail maintenance has been canceled and will be rescheduled for a future date.
Voicemail Maintenance
Scheduled Downtime: 7:00 AM Friday, June 19 to 12:00PM (noon) Friday, June 19
Services Impacted: Campus voicemail, including phone trees/call processors
Anticipated Availability: 12:00PM (noon) Friday, June 19
During the maintenance window outlined above, campus voicemail services may be unavailable as system software is upgraded and tested. During this time, callers will be unable to leave or retrieve messages, but will instead hear a message indicating the system is under maintenance. In addition to typical voicemail messaging, phone trees/call processors handled by that system will also be affected. (i.e. ‘press 1 for person A, press 2 for person B’ prompting).
All services are expected to be fully operational no later than 12:00 noon that same day.
Wireless Client Software Requirements for Macintosh and Windows Systems
Beginning Wednesday July 1st, campus wireless security standards will begin to be enforced for Windows and Macintosh devices. The ClearPass OnGuard Network Access Control (NAC) client, included with the Eduroam configuration, will verify the health of your client device, and ensures it complies with campus security standards before being granted access to the network. Information on Network Access Control is available at http://www.csuchico.edu/nac.
