Maintenance Window: Friday, November 9th 6:00 – 7:00 AM
Services Impacted: Sutter Hall Wired & Wireless Networks
During this maintenance window, all network services to Sutter Hall (both wired and wireless) will experience several brief (2-5 minute) interruptions in service as network uplinks are rerouted to maximize network performance and reliability for the facility.
Maintenance Window: Wednesday, August 1st 6:00 – 7:00 AM
Services Impacted: Guest Wireless
During this maintenance window, firewalls serving guest wireless and the campus network border will be upgraded to improve system security and stability. Guest wireless network services will experience a ten minute outage during the upgrade process; no other interruptions are expected due to system redundancy.
Maintenance Window: Thursday, May 31st 7:00 AM – 8:00 AM
Services Impacted: Student Services Wired & Wireless Network
All network services (wired, wireless) to floors 2-4 of the Student Services Center will experience up to 10 minutes of downtime as the network topology is changed to increase capacity and resiliency.
Maintenance Window: Wednesday, May 30th 7:00 AM – 8:00 AM
Services Impacted: Acker/Shurmer Wired & Wireless Network
All network services (wired, wireless) to portions of Acker and Shurmer Gyms will experience up to 10 minutes of downtime as the network topology is changed to increase capacity and resiliency.
We have made updates to our Eduroam wireless configuration that will make it more secure for all users on campus. The new settings will ensure your connectivity is uninterrupted when you return in the fall, and also avoid extra steps whenever you change your password.
It’s easy to update, but you need to be on campus to make the changes.
Maintenance Window: Wednesday February 7th 7:00 AM – 8:00 AM
Affected Services: Campus Internet Access
During this maintenance window, the campus border network firewall will be upgraded to new software to improve system stability and threat prevention capabilities. No service outages are anticipated during this process, but a momentary interruption in Internet access may be experienced as systems transition during the upgrade.
Maintenance Window: Tuesday February 6th 6:30 AM – 8:00 AM
Affected Services: Network service to multiple campus buildings
During this maintenance window, core network switching components will be upgraded to address a software defect. Network services to affected buildings may be interrupted several times, for up to 10 minutes. Affected locations include:
25-Main
Acker/Shurmer Gyms
AEW Reception Center
Aymer J. Hamilton
Boiler-chiller plant
Esken
Facilities Management/Corporation Yard
Gateway Science Museum
Glenn
Holt
Housing Maintenance Shop
Konkow
Lassen
Laxon
Mechoopda
Nettleton Stadium
O’Connell
Performing Arts Center
Physical Science
Plumas
Selvester’s
Sierra Hall
Siskiyou
Student Services Center
Trinity
Yolo
Maintenance Window: Monday February 5th 6:30 AM – 8:00 AM
Affected Services: Network service to multiple campus buildings
During this maintenance window, core network switching components will be upgraded to address a software defect. Network services to affected buildings may be interrupted several times, for up to 10 minutes. Affected locations include:
35-Main
Arts and Humanities
Ayres
Center for Continuing Education
Colusa
Esken
Holt
Langdon
Meriam Library 4th floor
Modoc
O’Connell
Sapp
Shasta
Student Health Center
Sutter
Tehama
Trinity
UHFS Office
University Village
Whitney
WREC
Changes have been made to the campus wireless service to no longer require OnGuard Network Access Control. Previously OnGuard was used to enforce antivirus software and automatic patching requirements on computers connecting to campus wireless. Antivirus software and automatic patching are still required for all computers connecting to the campus network. Information on verifying that updates are enabled and antivirus is installed is available at https://support.csuchico.edu/TDClient/KB/ArticleDet?ID=18757
The OnGuard installer has been removed from the campus Eduroam wireless setup. OnGuard will continue to be required for campus VPN use. If you do not require campus VPN access you can uninstall the OnGuard software.
PC OnGuard Uninstall Instructions: https://support.csuchico.edu/TDClient/KB/ArticleDet?ID=7729#Remove
Macintosh OnGuard Uninstall Instructions: https://support.csuchico.edu/TDClient/KB/ArticleDet?ID=7731#Remove
Maintenance Window: Friday, November 17th 4:00 – 4:30 AM
Services Impacted: All Network Services
This maintenance window is planned to allow for software upgrades to network equipment in multiple buildings. Access switch stacks serving buildings in the north part of the campus, buildings north of Big Chico Creek, will be affected. All network services (wired and wireless) will see a ~10 minute interruption in services as network elements are restarted onto the new code. Datacenter operations will not be affected.
