The ITSS Service Desk hours during spring break (3/15-3/19) are 8:00 AM – 5:00 PM, Monday – Friday.
In addition to LastPass Enterprise for employee’s work passwords, the CSU, Chico LastPass license includes LastPass Premium for employee’s personal accounts. You can claim your free personal Premium LastPass Account, then link your Enterprise and Premium accounts, creating one vault that can be easily separated later if needed.
LastPass is a simple, secure password manager. The easiest way to protect your information online is to have unique, strong passwords for every account, but it’s impossible to remember all of your unique credentials. LastPass provides a secure vault where you can save all your login information. You can save a site to LastPass with just a few clicks and LastPass will automatically fill in the credentials for you the next time you login to that site. LastPass can manage your account passwords on any platform or device: Windows, Mac, iOS, Android, and on the web.
- Scheduled start: Tuesday, February 9, 2021 at 6:00 PM
- Scheduled end: Tuesday, February 9, 2021 at 11:59 PM
- Duration: 6 hours
PeopleSoft will undergo an extended maintenance window in preparation for the launch of HighPoint Campus Experience, which is expected the following week. During the scheduled window, PeopleSoft may be unavailable to users. This includes the Student Center, Faculty Center, Absence Entry, Class Scheduling, and all other PeopleSoft functions.
Faculty: If you are requiring Creative Cloud access for your class, you can request access for your students. The Creative Cloud suite includes Photoshop, Illustrator, Premiere, and many other applications.
Zoom regularly releases software updates with new features, and bug fixes. You can make sure your software is up to date by opening Zoom, clicking on your profile picture in the top right corner, and selecting Check for Updates. You may need new features for upcoming classes, or for the Tipping Point Summit next week.
To improve security and stability for all CSU, Chico Zoom users, these sign-in options were disabled this morning:
- Apple ID
Zoom users should choose the Single Sign-on (SSO) sign-in option to use Chico’s authentication and domain (csuchico.zoom.us) for access to the campus version and features of Zoom. More information in the Knowledge Base.
As announced in November, we are rolling out Malwarebytes to campus computers. This rollout is now planned to reach all campus managed windows PCs. This process will begin Thursday January 14th at 2:00 AM. The phased rollout should reach all machines by end of day Saturday, January 16th. This is a centrally managed version of Malwarebytes that will be automatically installed. No action is required on your part. The installation is different from the home version, and can’t be downloaded or installed from the Malwarebytes website.
If you find that a file or application that you require for work purposes has been blocked by Malwarebytes please submit a ticket so that we may review the block and approve the item if it is determined to be a false positive.
The phishing email below was sent to some campus accounts on Sunday. If you clicked on the link and entered your credentials please use Account Center to change your password immediately. More information about phishing is available at https://www.csuchico.edu/isec/resources/avoid-threats/spam-phishing.shtml.
The major upgrade to our campus voice system is now complete. Computing and Communications Services (CCSV) has begun migrating users to take advantage of the new phone system features, including remote telephony. Migration to Avaya IX Workplace, our new software-based phone solution, has been designed for all users regardless of work location. This solution allows users to place and receive calls from their computer or mobile device, and can be used whether working remotely or on campus.
First to migrate are departments that will occupy the new Physical Sciences Building. Next will be users in offices on the north side of the creek, followed by the south side. CCSV has developed a migration roadmap for the campus indicating which buildings will follow.
While the complete migration of all campus users will take many months, we will be working to complete this task in as timely a manner as possible. For more information regarding migration, please visit the CCSV Phone Upgrade page. There you will find our building migration roadmap and information about Avaya IX Workplace. Tutorials, walkthroughs, and other help topics for Avaya IX Workplace can be found in our Knowledge Base page.
Maintenance Window: 7:00 – 7:05 AM, Wednesday December 23rd
Services Impacted: Multiple campus systems, including Portal and Campus Web
To address an issue with campus access to Microsoft Azure services, the campus firewall will be updated Wednesday morning at 7:00 AM. This will cause a five minute interruption to multiple campus systems including the campus web site and Portal.