Maintenance, Security

Junos Pulse VPN is now Pulse Secure VPN

This update has been rescheduled for tomorrow morning, 11/4/2015, at 8:00 AM.

The Junos Pulse VPN client has been rebranded as PulseSecure. Client software will automatically update to the new version beginning tomorrow, October 28th, at 8:00 AM. There should be no changes to functionality, and no configuration should be required.

Below are some screen captures of the updated client software:

Pulse Secure Splash Screen on Startup
Pulse Secure Splash Screen on Startup
Pulse Secure Connections Screen
Pulse Secure Connections Screen
Pulse Secure System Tray Icon
Pulse Secure System Tray Icon
Pulse Secure Login Notification
Pulse Secure Login Notification

October Desktop Security Updates Approved

The majority of campus Windows desktops will have updates sent to them in the next day or so. For security reasons, campus computers are given an installation deadline for monthly patches. The installation deadline this month is Thursday, October 29th at 5:00pm. On Thursday at 5:00pm, if you have not installed this month’s patches, they will automatically begin installing, and when done, may reboot your computer. If your computer is off at the time of the deadline, updates will begin installing the next time you log in, and when done, may reboot your computer.

 We highly recommend that you install the patches as soon as you are prompted to do so, before the installation deadline. This way, you can be present when the computer needs to restart and you have more control over the restart timing, allowing you to save any open work. If you ignore the update messages you run the risk of updates being applied while you are not present and potentially having your computer restart and possibly even losing unsaved work.

Some non-Microsoft patches require web browsers to be closed, and may fail otherwise. If you have any updates fail, try closing any open browser windows and install again.


Campus Targeted Phishing Attempt

We are receiving reports today of a phishing scam that looks like it came from CSU, Chico. The email links to a site in an attempt to obtain personal information, likely in an attempt at identity theft. An example of the fraudulent email is included below.

Please delete these emails, do not click any links within the message, and do not respond.  If you responded to the email, please change your CSU, Chico password as your account may be compromised. Contact ITSS if you need assistance with changing your password.

A list of reported phishing scams can be found in the ITSS Knowledge Base at More information about spam and phishing scams is available at

If you have any questions or need assistance, please contact IT Support Services at (530) 898-4357.

From: Chico State University
Sent: Friday, October 16, 2015 1:57 PM
Subject: Urgent update!!!

This mail is to notify the staff and student of California State University that we will be carrying out a personal information validation exercise. We will need you to update your personal information, please click here to update your information. thank you.