Month: September 2015

Maintenance, PeopleSoft

PeopleSoft HRSA Maintenance

Posted on by admin

Scheduled Downtime: 8:00 PM to 11:59 PM Tuesday, September 29
Services Impacted: PeopleSoft HRSA
Anticipated Availability: 12:00 AM Wednesday, September 30

There will be four hours outage of PeopleSoft for a scheduled system update (Installing MP 18.00 and Smart Planner for Academic Advising) from 8:00 PM to 11:59 PM Tuesday September 29. All PeopleSoft services will be down between 8:00 PM and 11:59 PM, Tuesday September 29. We expect all PeopleSoft services restored by 12:00 AM Wednesday September 30.

Maintenance, Wireless

OnGuard Client Software Update

Posted on by admin

Beginning Thursday, September 24th at 6:00 AM system software will be updated, and a new version of the ClearPass OnGuard NAC client software will be released. Following this work, machines with this software installed will update to the latest version, correcting a number of software issues, particularly with Windows 10 systems. For most installations, the update will be automatic and require no intervention. If, however, your machine requests permission for this update, please allow it to continue and re-login to OnGuard if required.

More information about NAC is available at http://www.csuchico.edu/nac/.

Maintenance, PeopleSoft

PeopleSoft HRSA Maintenance

Posted on by admin

Scheduled Downtime: From 5:30 PM Tuesday, September 8th to 2:30 AM Wednesday, September 9th
Services Impacted: PeopleSoft HRSA
Anticipated Availability: 2:30 AM Wednesday, September 9th

There will be an outage of PeopleSoft HRSA on September 8th for a scheduled system maintenance from 5:30 PM Tuesday, September 8th to 2:30 AM Wednesday, September 9th. All PeopleSoft services will be down during this maintenance window. We expect all PeopleSoft services restored by 2:30 AM Wednesday morning.

Maintenance, Wireless

Network Authentication and OnGuard NAC Agent Upgrade

Posted on by admin

Scheduled Downtime: 6:00 AM to 7:00 AM Tuesday, September 8th
Services Impacted: VPN Authentication, OnGuard NAC client
Anticipated Availability: 7:00 AM Tuesday, September 8th

During the maintenance window outlined above, the system responsible for network authentication (Wired, Wireless, VPN logins) will be upgraded. As this system is upgraded, new logins to the VPN service will be unavailable for approximately 30 minutes; access to other network systems is not expected to be affected.

Following this upgrade, devices connecting to the network may prompt to have their OnGuard NAC agent updated. Please allow this update to continue; this release includes many bug fixes. Following the update, please re-authenticate to OnGuard if prompted to do so.

Maintenance, Outage

Bay Maintenance Beginning Friday

Posted on by admin

Bottom line:

Bay will be down for emergency maintenance this weekend from 7:00pm Friday until the maintenance is completed. In the worst case, Bay will be unavailable until 7:00am Tuesday morning.

Details:

After the issue with the Bay file server this morning, Microsoft is recommending that we run a full disk check to make sure everything is working properly. Due to the size of the disks on the Bay server, the estimated time for completion of this disk check is unknown. Bay will be unavailable during the disk check.

Since this is likely to take a long time, we’re planning on starting the check at 7:00pm Friday evening. This will allow a full three-day weekend for the disk check to complete. At the end of the process, the server will be restarted. If the disk check is not completed by 7:00am Tuesday morning it will be canceled and the server will be restarted at that time and available shortly thereafter.

If you have a critical need to work on files on Bay over the weekend, please contact ITSS for options to have files available locally on your workstation. Please note that these options have some potential issues and will require care on your part to avoid data loss. We highly recommend that you just enjoy your three-day weekend if possible and save your Bay work for Tuesday.

Outage

Bay File Server Outage

Posted on by admin

Update 9:55 AM: Bay is back up. As near as we can tell, no corruption was found, so all files should be intact.

The campus file server (Bay) was patched this morning. During this process the operating system found some corruption on the main data drive. The system automatically started a disk check process in an attempt to repair the corruption. Bay will unavailable until this process is complete. Due the size of the drives on Bay, there is no estimated time that services will be available again; it is very possible that this could be a full day outage.

Check http://status.csuchico.edu for current information on system outages.