The service desk is receiving a very high volume of calls and requests. Please be patient, we are doing our best to respond.
In the first of likely many COVID-19 themed phishing attacks targeting campus, this email was sent to campus employees this morning:
The link goes to a form posing as a file sharing service sign in page. If you clicked on the link and entered your credentials in this form you should go to the Portal and use Account Center to reset your password.
More information about COVID-19 phishing attacks is available at https://cofense.com/solutions/topic/coronavirus-infocenter/.
Campus is maintaining a COVID-19 News & Information page with resources for Students, Faculty, & Staff.
Here are some additional resources:
Maintenance Window: Beginning Monday, March 9th
Services Impacted: Campus Computers
Campus computers will have the GlobalProtect network client remotely deployed to them beginning Monday, March 9th. GlobalProtect is a network client that allows for increased network security, and better service flexibility. You will be prompted for your credentials by the GlobalProtect client. This will not affect lab computers.
More information about GlobalProtect is available at https://support.csuchico.edu/TDClient/1984/Portal/KB/?CategoryID=1923.