Adobe

Adobe Acrobat Pro

The campus standalone Adobe Acrobat Pro licenses expires at the end of this calendar year. New computers are being provisioned with Adobe Acrobat Reader, or Creative Cloud (which includes Adobe Acrobat Pro) as needed. Existing installations of the standalone Acrobat Pro will need to switch to either Acrobat Reader or Creative Cloud before the end of the year. Campus-managed computers can obtain Acrobat Reader or Creative Cloud in Software Center (PC) and Self Service (Mac).

Please note that Creative Cloud requires a per-user license to be assigned to you (at no charge); if you don’t have one already, you can request one.

Checking Your Version

The new version of Acrobat Pro has a black icon, and does not need to be upgraded.

Acrobat Pro

You can also open Acrobat Pro and check your version number.

Windows version

  • Choose Help > About Adobe Acrobat Pro DC.
  • The pop-up window shows the product name, associated version string, and copyright message.

macOS version

  • Choose Acrobat Pro > About Adobe Acrobat Pro DC.
  • The pop-up window shows the product name, associated version string, and copyright message

Anything that says (Classic) should be upgraded.

Anything that does not start with Continuous Release | Version 2020… (or greater) should be upgraded.

Acrobat version

Adobe, Software

Adobe Creative Cloud

CSU, Chico has moved to a site license for Adobe Creative Cloud. It is now available upon request to all employees and students.

There are two types of Adobe Creative Cloud licenses: device-based and person-based. Device-based is intended for lab computers. Person-based is intended for individual users.

Adobe Creative Cloud can be requested in the Service Catalog: https://support.csuchico.edu/TDClient/Requests/TicketRequests/NewForm?ID=1EG5NdovDxI_. Please note in your request whether you need a device-based or person-based license, and whether you’re using a Mac or PC. More information about Adobe Creative Cloud is available at https://support.csuchico.edu/TDClient/KB/ArticleDet?ID=83083.

Once a license has been assigned and software installed you can sign in to Adobe Creative Cloud applications with your CSU, Chico credentials: https://support.csuchico.edu/TDClient/KB/ArticleDet?ID=75685.