Beginning June 1st the IT Support Services service desk will switch to Summer hours of Monday-Thursday 8:00 AM – 4:00 PM.
Campus is maintaining a COVID-19 News & Information page with resources for Students, Faculty, & Staff.
Here are some additional resources:
This campaign was a “benchmark” scenario allowing us to compare how susceptible campus is compared to other organizations. 2% of campus employees were found susceptible compared to a 1% average for other organizations.
This scenario looked like a voice mail notification:
The PLAY button linked to a generic sign in page:
Almost 1,000 employees opened the email and almost half of those clicked on the link. About one fourth of employees who clicked on the link submitted data in the fake sign in page.
Neither the email nor the sign in page look like those used by campus systems. If you are unsure of the source or validity of an email you should not click on links, open attachments, or supply credentials or other data. Contact ITSS if you need assistance determining the validity of an email or web page.
Scheduled Downtime: 12:00 – 1:00 PM Tuesday February 11th
Services Impacted: Campus Wireless
Wireless network maintenance will take place today between 12:00-1:00 PM. This maintenance is needed to address an issue with remote display devices in classrooms.
All campus wireless access points (except in the residence halls) will experience a 5-10 minute interruption in services between 12:00-1:00 PM.
CSU, Chico students are often targeted with scams promising jobs. Students have been scammed out of money or had campus accounts compromised by job-related phishing scams. If an email or job offer sounds too good to be true it probably is. Most legitimate jobs do not require you to pay money or send personal information via email.
Do Not Respond to any job advertisement or offer that requires you to:
- Give your credit card or bank account numbers or copies of personal documents.
- Send payment by wire service or courier.
- Deposit checks or transfer money into your bank account.
- Receive or process a large check.
Don’t hesitate to check with ITSS if you are unsure about the authenticity of an email you’ve received. The Career Center (SSC 270 or 530-898-5253) can also help you determine if a job posting is a scam.
More information about information security and employment scams:
On February 25th, 2019 undergraduates of CSU, Chico will be invited via email to participate in the EDUCAUSE Students and Technology Survey. The results of this survey are very important to the university and will help determine future priorities in information technology.
A summary of the results of the last survey (2017) can be found at https://www.csuchico.edu/ires/_assets/documents/dashboards/ecar.pdf. Participation in the study is voluntary, and responses are completely confidential. The survey is open until March 15th.
By completing this survey, undergraduate students will be eligible to enter into a drawing for $50 and $100 gift certificates from Amazon.com.
For more detailed information and verification of the validity of this survey sponsored by EDUCAUSE, please visit the CSU, Chico EDUCAUSE Survey website: http://www.csuchico.edu/educause-survey.
If you have questions or concerns, please submit a request at support.csuchico.edu or contact IT Support Services.
Now that Incident Management and Change Management have been moved from Footprints to TeamDynamix, the footprints.csuchico.edu server will be shut down tomorrow Friday, November 13th at 9:00 AM.
The server is only being shut down at this point, it will be decommissioned at a later time to be determined.
Please contact ITSS if you have any concerns.