Phishing Attempt

Watch out for this phishing scam that was just sent to employees. Don’t click on the link. If you clicked on the link and entered your credentials please use Account Center to reset your password immediately.

phishing screen caputre

Work From Home Resources

The ITSS website has our contact information and links to the IT Service Catalog, Knowlege Base, Account Center, Live Chat, and ITSS Twitter.

Campus is maintaining a COVID-19 News & Information page with resources for Students, Faculty, & Staff.

Here are some additional resources:


Employee Phishing Awareness Campaign

As part of an ongoing phishing awareness campaign a simulated phishing email was sent to campus employees earlier this month using the Cofense PhishMe service.

This campaign was a “benchmark” scenario allowing us to compare how susceptible campus is compared to other organizations. 2% of campus employees were found susceptible compared to a 1% average for other organizations.

phishme results - spring 2020 employees

This scenario looked like a voice mail notification:

phishme email

The PLAY button linked to a generic sign in page:

phishme sign in page

Almost 1,000 employees opened the email and almost half of those clicked on the link. About one fourth of employees who clicked on the link submitted data in the fake sign in page.

Neither the email nor the sign in page look like those used by campus systems. If you are unsure of the source or validity of an email you should not click on links, open attachments, or supply credentials or other data. Contact ITSS if you need assistance determining the validity of an email or web page.



Wireless Network Maintenance

Scheduled Downtime: 12:00 – 1:00 PM Tuesday February 11th
Services Impacted: Campus Wireless

Wireless network maintenance will take place today between 12:00-1:00 PM. This maintenance is needed to address an issue with remote display devices in classrooms.

All campus wireless access points (except in the residence halls) will experience a 5-10 minute interruption in services between 12:00-1:00 PM.


Job Scams Target Students

CSU, Chico students are often targeted with scams promising jobs. Students have been scammed out of money or had campus accounts compromised by job-related phishing scams. If an email or job offer sounds too good to be true it probably is. Most legitimate jobs do not require you to pay money or send personal information via email.

Do Not Respond to any job advertisement or offer that requires you to:

  • Give your credit card or bank account numbers or copies of personal documents.
  • Send payment by wire service or courier.
  • Deposit checks or transfer money into your bank account.
  • Receive or process a large check.

Don’t hesitate to check with ITSS if you are unsure about the authenticity of an email you’ve received. The Career Center (SSC 270 or 530-898-5253) can also help you determine if a job posting is a scam.

More information about information security and employment scams:

CSU, Chico Information Security
FBI Employment Scam PSA


EDUCAUSE Students and Technology Survey

On February 25th, 2019 undergraduates of CSU, Chico will be invited via email to participate in the EDUCAUSE Students and Technology Survey. The results of this survey are very important to the university and will help determine future priorities in information technology.

A summary of the results of the last survey (2017) can be found at https://www.csuchico.edu/ires/_assets/documents/dashboards/ecar.pdf. Participation in the study is voluntary, and responses are completely confidential. The survey is open until March 15th.

By completing this survey, undergraduate students will be eligible to enter into a drawing for $50 and $100 gift certificates from Amazon.com.

For more detailed information and verification of the validity of this survey sponsored by EDUCAUSE, please visit the CSU, Chico EDUCAUSE Survey website: http://www.csuchico.edu/educause-survey.

If you have questions or concerns, please submit a request at support.csuchico.edu or contact IT Support Services.


Footprints Shutdown

Now that Incident Management and Change Management have been moved from Footprints to TeamDynamix, the footprints.csuchico.edu server will be shut down tomorrow Friday, November 13th at 9:00 AM.

The server is only being shut down at this point, it will be decommissioned at a later time to be determined.

Please contact ITSS if you have any concerns.