Upcoming Changes to Wildcat Mail

We will be moving all campus email from Gmail to Outlook. Specific migration dates are still being determined. The full timeline should be available in mid-July. Please stay tuned for future communications regarding this change.

Currently Gmail is primarily used by students and Outlook is primarily used by employees. Employees also have Gmail accounts, but most go unused. This migration should not affect employees that do not currently use their campus Gmail account.

Once the transition starts, emails that get sent to your campus Gmail account will be automatically forwarded to your Outlook account, and any existing emails you have within the Gmail account will be moved over to your Outlook account. It is important to note, that this will only change what you utilize for email. You will still have access to the same Google applications that you do today.

As details about the transition continue to unfold, we will update the Wildcat Mail Migration website.


Exchange Client Issues

In an effort to reduce phishing and account compromises some legacy authentication methods were disabled this morning. These older authentication methods don’t support multi factor authentication (Duo).

Some clients, particularly on mobile devices, may still be using these authentication methods and will need to be reconfigured. If you are experiencing issues connecting to Exchange email, removing and re-adding the account on the device should resolve the issue.

iOS Exchange Email Configuration:

Android Exchange Email Configuration:


Training or Disabling Clutter in Outlook

Clutter is a Microsoft Outlook feature that attempts to help you filter low-priority email, saving time for your most important messages. The email server keeps track of the email you read and the ones you don’t. Clutter is automatic. As new email comes in, it takes messages you’re most likely to ignore and puts them into the “Clutter” folder. The more you use it, the better it gets. And if you find Clutter isn’t for you, you can turn it off.

It’s important to either closely watch your Clutter folder while it learns your preferences, or disable Clutter, to avoid missing important emails. Information on how to monitor and train Clutter, or how to disable Clutter is available at

Email, Security

Campus Targeted Phishing Email

We received multiple reports this morning of the following phishing email targeting the campus:

The following actions were immediately taken:

  • The sending account was disabled
  • Microsoft also blocked the sending account
  • The link URL was blocked on campus
  • The link URL was reported to Palo Alto Networks to be blocked off campus

If you received this email please delete it without clicking on any links. If you clicked on the link and provided your credentials your account has been compromised. If you suspect your account was compromised you should immediately go to Account Center in the CSU, Chico Portal and reset your password.

There were a few indicators that this was a phishing email:

  • Poor grammar and punctuation
  • Unusual “From” address
  • Non-campus URL link (see the screenshot below).

If you are unsure of the validity of an email you can hover your mouse over any links without clicking on them to see the URL. A URL that does not match the content of the email should be considered suspicious.

Blackboard, Box, Email, Maintenance

Butte Hall Data Center Maintenance

Maintenance Window: Friday, June 8th  7:00 AM – 5:00 PM
Services Impacted: Multiple Campus Systems

Coinciding with the scheduled campus electrical maintenance, the data center will be unavailable June 8th, 7:00 AM – 5:00 PM. This outage will affect multiple campus systems. Campus email and should not be affected, but all other servers and campus apps will be offline, including Blackboard.

Email, Security

Campus Phishing Emails

Campus employees have received multiple phishing attempts this week that appear to be from other campus employees.

The attacker is impersonating high profile accounts, and is attempting to initiate a conversation that would likely lead to a request for information or include a malicious link/attachment. An example of the fraudulent email is included below.

Please delete these emails, do not click any links within the message, and do not respond.

More information about spam and phishing scams is available at

Email, Security

Extra Pay Spam

Campus accounts are receiving a large amount of spam emails today from various campus and off-campus accounts with the subject “Opening For You! Earn Extra” and “Referral to earn Extra Pay.” We are working to have compromised accounts disabled to prevent further emails. Please delete these emails and avoid opening attachments or clicking on links.