Month: May 2018

Maintenance, PeopleSoft

PeopleSoft Extended Downtime – 9.2 Upgrade/Split

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Scheduled Downtime: 4:30 PM Thursday, June 14th to 7:00 AM Monday, June 18th
Services Impacted: CS/HR PeopleSoft

CS/HR PeopleSoft will go through a major upgrade from 4:30 PM Thursday 6/14 until 7:00 AM on Monday 6/18.  During the upgrade, all CS/HR PeopleSoft services will be down.  This includes student access to the Student Center, faculty access to the Faculty Center, and all administrative user access to Campus Solutions (Student Administration) and HR Administration. Perceptive Content will also be unavailable during this maintenance.

Access to Blackboard Learn will not be affected, however, new course enrollments will not occur during the upgrade. PeopleSoft CFS financials will not be affected.  New accounts will not be provisioned from Account Center during the downtime.

We expect all PeopleSoft services to be restored by 7:00 AM on Monday 6/18.

For more information, including specific changes that you can expect in the new PeopleSoft environment, please visit the PeopleSoft CMS Website.  If you have questions or concerns please submit a request at support.csuchico.edu or contact IT Support Services.

Maintenance, Wireless

Student Services Network Maintenance

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Maintenance Window: Thursday, May 31st  7:00 AM – 8:00 AM
Services Impacted: Student Services Wired & Wireless Network

All network services (wired, wireless) to floors 2-4 of the Student Services Center will experience up to 10 minutes of downtime as the network topology is changed to increase capacity and resiliency.

Maintenance, Wireless

Acker/Shurmer Gym Network Maintenance

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Maintenance Window: Wednesday, May 30th  7:00 AM – 8:00 AM
Services Impacted: Acker/Shurmer Wired & Wireless Network

All network services (wired, wireless) to portions of Acker and Shurmer Gyms will experience up to 10 minutes of downtime as the network topology is changed to increase capacity and resiliency.

Security, Workstations

May Desktop Security Updates Approved for Campus Computers

Posted on by admin

The majority of campus Windows desktops will have updates sent to them in the next day or so. For security reasons, campus computers are given an installation deadline for monthly patches. The installation deadline this month is Thursday, May 24th at 5:00 PM. On Thursday at 5:00 PM, if you have not installed this month’s patches, they will automatically begin installing, and when done, may reboot your computer. If your computer is off at the time of the deadline, updates will begin installing the next time you log in, and when done, may reboot your computer.

We highly recommend that you install the patches as soon as you are prompted to do so, before the installation deadline. This way, you can be present when the computer needs to restart and you have more control over the restart timing, allowing you to save any open work. If you ignore the update messages you run the risk of updates being applied while you are not present and potentially having your computer restart and possibly even losing unsaved work.

In addition to Microsoft updates, there may be updates for Adobe Flash, Google Chrome, Mozilla Firefox, Oracle Java, and other 3rd party applications. These updates will require you to close all your browser windows. Please save any work in your browsers before doing so.

Security, Wireless

Eduroam Wireless Update

Posted on by admin

We have made updates to our Eduroam wireless configuration that will make it more secure for all users on campus. The new settings will ensure your connectivity is uninterrupted when you return in the fall, and also avoid extra steps whenever you change your password.

It’s easy to update, but you need to be on campus to make the changes.

  1. Connect to “csuchico” wireless network
  2. Launch a browser and go to www.csuchico.edu/eduroam
  3. Click on the “SignIn” or “JoinNow” button and follow the prompts
Maintenance, PeopleSoft

PeopleSoft Extended Downtime

Posted on by admin

Scheduled Downtime: 9:00 PM to 10:00 PM Saturday May 12th
Services Impacted: All PeopleSoft Access

There will be an outage of all PeopleSoft applications from 9:00 PM to 10:00 PM Saturday May 12th. All PeopleSoft services will be down during this window. This includes student self-service, faculty self-service, and employee self-service.

Box

Box Commenting Enabled

Posted on by admin

Box commenting is now enabled

In preparation for enabling commenting on individual files in Box, all Box user Email Notification preferences were reset this morning (Tuesday, May 8th, 2018).

You will not receive email notifications regarding activity in owned or collaborated Box folders unless you turn on these notification settings. If you previously had received email notifications from Box you will have to reconfigure these settings to continue receiving notifications. Follow this link to learn how to modify your notification settings: https://support.csuchico.edu/TDClient/KB/ArticleDet?ID=42516

What is commenting and why does it matter?

The new commenting feature in Box will allow collaborating users to improve their work flow efficiency by providing a standardized location where they can communicate, log changes to collaborated files, and assign tasks. Follow this link to learn more about commenting in Box and its collaborative utility: https://community.box.com/t5/Sharing-Content-with-Box/Adding-Comments-and-Tasks/ta-p/19815

What should I do if I’m receiving unwanted email notifications from Box?

DO NOT REPLY TO THE EMAIL. This will perpetuate the problem for other users. You will have to configure your Email Notification settings to not notify you when there is new activity in your shared files. Follow this link to learn how to change notification preferences for comments: https://support.csuchico.edu/TDClient/KB/ArticleDet?ID=51862

Box

Box Notification Settings Reset

Posted on by admin

Scheduled: 7:30 AM Tuesday May 8th
Services Impacted: Box email notifications

Box email notification settings will be cleared for all users on campus on Tuesday, May 8th at 7:30 AM.

If you had previously configured your Email Notification preferences in your Box account settings, these settings will be cleared and you will no longer receive email notifications for the specified activity from Box after May 8th.

You should take note of your current settings so that you can reconfigure your desired Email Notification preferences in your Box account after the reset.