Month: September 2019

LinkedIn Learning, Portal, Training

LinkedIn Learning

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Lynda.com was recently migrated to LinkedIn Learning.  What is LinkedIn Learning?

  •  A FREE online course library available to students, staff, and faculty
  • Same Lynda.com content, new user interface
  •  Courses are taught by Industry Experts
  •  Contains a wide range of topics including, but not limited to, Software, Creative, and Professional content
  • Available 24/7 from any location
  • Integrates with your LinkedIn profile, if you enable this feature

The best way to login is via the LinkedIn Learning login button at: https://portal.csuchico.edu 

Below are a few issues reported during the migration, along with how to avoid/resolve them.

  • If you previously used Lynda.com, your account history may not have transferred over yet. This is currently being worked on by LinkedIn Learning.
  • If you received an email warning you of a 7-day expiration for LinkedIn Learning invite codes, do not worry. You can log in at any time through the portal.
  • If you were redirected to a page asking to purchase access to LinkedIn Learning, do not purchase it. The service is free for all students, staff, and faculty. To avoid this issue, login through the portal.

If you experience any difficulties logging in or using LinkedIn Learning, please submit a support ticket: https://support.csuchico.edu/TDClient/Requests/ServiceDet?ID=8946 

Email

Training or Disabling Clutter in Outlook

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Clutter is a Microsoft Outlook feature that attempts to help you filter low-priority email, saving time for your most important messages. The email server keeps track of the email you read and the ones you don’t. Clutter is automatic. As new email comes in, it takes messages you’re most likely to ignore and puts them into the “Clutter” folder. The more you use it, the better it gets. And if you find Clutter isn’t for you, you can turn it off.

It’s important to either closely watch your Clutter folder while it learns your preferences, or disable Clutter, to avoid missing important emails. Information on how to monitor and train Clutter, or how to disable Clutter is available at https://support.csuchico.edu/TDClient/KB/ArticleDet?ID=11701.

Security, Workstations

End of Support for Windows 7

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After January 14th, 2020 Microsoft will no longer provide security updates or support for Windows 7. As part of CSU, Chico’s commitment to a secure computing environment, ITSS will be migrating existing Window 7 installations to Windows 10 on campus-managed computers by the end of this year.

If you use a campus Windows 7 computer, you can request a migration to Windows 10 at https://support.csuchico.edu/TDClient/Requests/ServiceDet?ID=8031. Please include “Upgrade Windows 7 to Windows 10” in the subject.

The process usually involves a complete erase and install of the computer. We’ll backup user data (if needed), change some firmware settings, install the new OS, and restore the user data.

Personal computers should also be upgraded to Windows 10 before Microsoft ends support. CSU, Chico employees and students can get Windows 10 at https://csuchico.onthehub.com.