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IT Support Services (CSU, Chico)

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IT Support Services (CSU, Chico)

Month: November 2019

Account Center, Maintenance, Portal

Database Maintenance

Posted on November 18, 2019 by chicoitss

Scheduled Downtime: 5:00 AM – 8:00 AM Tuesday, November 19th
Services Impacted: Oracle Databases (affects multiple campus systems)

The campus Oracle databases will undergo maintenance 5:00 AM – 8:00 AM Tuesday, November 19th. This will affect multiple campus systems that rely on this service including Cascade, Data Warehouse, Identity Management, GoPrint, and Portal.

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Account Center, Blackboard, Email, Maintenance, Portal, VPN

LDAP Upgrade

Posted on November 13, 2019 by chicoitss

Scheduled Downtime: 8:00 AM – 12:00 PM Saturday, November 23rd
Services Impacted: LDAP Authentication (used by many campus systems)

The campus LDAP system will be upgraded Saturday, November 23rd 8:00 AM – 12:00 PM. The service, and many other campus services that rely on it, will be unavailable during this upgrade. These services include Portal, Account Center, WildcatMail, and Blackboard. Any service that relies on LDAP, Shibboleth, or CAS for authentication will not be available. This does not include Active Directory authenticated services such as Exchange Email and Box.

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