Maintenance, Wireless

Network: Switch Software Upgrades – North Campus

Maintenance Window: Friday, November 17th  4:00 – 4:30 AM
Services Impacted: All Network Services

This maintenance window is planned to allow for software upgrades to network equipment in multiple buildings. Access switch stacks serving buildings in the north part of the campus, buildings north of Big Chico Creek, will be affected. All network services (wired and wireless) will see a ~10 minute interruption in services as network elements are restarted onto the new code. Datacenter operations will not be affected.

Maintenance, Wireless

Network: Switch Software Upgrades – South Campus

Maintenance Window: Thursday, November 16th  4:00 – 4:30 AM
Services Impacted: All Network Services

This maintenance window is planned to allow for software upgrades to network equipment in multiple buildings. Access switch stacks serving buildings in the southern part of the campus, buildings south of Big Chico Creek, will be affected. All network services (wired and wireless) will see a ~10 minute interruption in services as network elements are restarted onto the new code. Datacenter operations will not be affected.

 

Maintenance, Wireless

Wireless Controller Software Update

Maintenance Window: Tuesday, November 14th  6:00 – 7:00 AM
Services Impacted: Campus Wireless

During this maintenance window, the system software for the campus wireless network will be upgraded to address potential stability issues. As part of this process, all wireless network access will see a ~5 minute interruption in service as individual access points are restarted onto the new code.

Maintenance, Telephone, Wireless

Butte Hall Electrical Maintenance

Maintenance Window: Saturday, January 6th  6:00 AM – 3:00 PM 5:00 PM
Services Impacted: Multiple Campus Systems

Electrical maintenance in Butte Hall on January 6th will affect multiple campus systems. The datacenter is currently undergoing testing to determine the extent of the outage. Campus email, Box.com, and Blackboard should not be affected. The Butte Hall network and phones will be unavailable for the duration of this maintenance.

Maintenance, Telephone

Telephone System Upgrade

At 6:00 AM on Thursday October 19th, AT&T will be performing the second part of an upgrade to the circuits that connect our telephone system with the outside world. This upgrade is moving campus to a more advanced and cost effective technology then what we have today.

We do not expect any service interruptions while AT&T performs the upgrade and their work should conclude by 7:00 AM. Our technicians will be on site to monitor the progress and test the service upon completion. If you experience any issues with your telephone service after the upgrade is complete, please contact ITSS at 898-HELP for support. This upgrade is the final part of the two part process that began in August.

Maintenance, Voicemail

Voicemail System Updates

Maintenance Window: Wednesday, October 4th  6:00 – 8:00 AM
Services Impacted: Campus Voicemail

Voicemail will not be available during this time. Users will be unable to retrieve messages and callers will not be able to leave messages during this time frame. People calling in to the voicemail during this time will receive a pre-recorded message stating that the voicemail is down for maintenance.

Maintenance

Kendall Hall Network Switch Maintenance

Maintenance Window: Wednesday, August 30th  6:30 – 7:30 AM
Services Impacted: Kendall Hall Network

During this maintenance window, a switch serving portions of the 1st and 2nd floors of Kendall Hall will be swapped out to increase capacity in the building. Up to 24 devices may experience an interruption of network service of up to 30 minutes during this process, and all machines in the area will experience a five minute interruption in services as the switch stack is restarted.