Box, Maintenance

Box Authentication Change

Maintenance Schedule: Tuesday, September 18th 10:00 AM
Services Impacted: Box File Sharing

The Box cloud-based file sharing service will move from ADFS to Azure AD authentication on Tuesday, September 18th at 10:00 AM. This should not affect active users, and there should be no downtime. The Box log in screen will look different after this maintenance.

ADFS Login Screen (pre-maintenance):

Azure AD Login Screen (post-maintenance):

Maintenance

Perceptive Content Maintenance

Maintenance Window: Thursday, September 6th 5:00 PM – Friday, September 7th 10:00 AM
Services Impacted: Perceptive Content

Perceptive Content will be down beginning Thursday, September 6 at 5:00 PM and ending Friday, September 7 around 10:00 AM for server maintenance. Please plan your schedules accordingly.

Maintenance

Firewall Hardware Upgrade for Brice House

Maintenance Window: Wednesday, July 18th 7:00 – 9:00 AM
Services Impacted: All Brice House network services

Network services at Brice House will experience downtime as the firewall serving the location is upgraded to a new and more capable model. Network services are expected to see approximately 30 minutes of downtime during the upgrade process.

Maintenance, PeopleSoft

CS and HR PeopleSoft Available

The PeopleSoft upgrade is complete.  Users can now access all CS/HR PeopleSoft services including Student Center, Faculty Center, Campus Solutions (AKA Student Administration), and HR Administration.  To learn about the changes that are included in the upgrade, please visit the PeopleSoft CMS Website.

If you are having trouble loading something please try:

•  Access PeopleSoft via the Portal and browse to the page you’re experiencing issues with.
•  Clear your browser cache.
•  Recreate bookmarks for commonly accessed pages.

Blackboard, Maintenance, PeopleSoft

PeopleSoft Upgrade Reminder

Scheduled Downtime: 4:30 PM Thursday, June 14th to 7AM Monday, June 18th
Services Impacted: CS/HR PeopleSoft

At 4:30 today the PeopleSoft upgrade will begin. The upgrade will last from 4:30PM today until 7:00 AM on Monday 6/18.  During the upgrade, all CS/HR PeopleSoft services will be down.

This includes access to:

  • Student Center
  • Faculty Center
  • Campus Solutions (AKA Student Administration)
  • HR Administration
  • Perceptive Content

Do not attempt to use CS/HR PeopleSoft during the maintenance to avoid losing work. Access to Blackboard Learn will not be affected; however, new course enrollments will not occur during the upgrade. PeopleSoft CFS financials will not be affected. New accounts will not be provisioned from Account Center during the downtime.

We expect all PeopleSoft services to be restored by 7:00 AM on Monday 6/18.

If you experience issues after the upgrade you may need to do the following:

For more information, including specific changes that you can expect in the new PeopleSoft environment, please visit the PeopleSoft CMS Website.

If you have questions or concerns, please submit a request at support.csuchico.edu or contact IT Support Services.

Maintenance, PeopleSoft

PeopleSoft Extended Downtime – 9.2 Upgrade/Split

Scheduled Downtime: 4:30 PM Thursday, June 14th to 7:00 AM Monday, June 18th
Services Impacted: CS/HR PeopleSoft

CS/HR PeopleSoft will go through a major upgrade from 4:30 PM Thursday 6/14 until 7:00 AM on Monday 6/18.  During the upgrade, all CS/HR PeopleSoft services will be down.  This includes student access to the Student Center, faculty access to the Faculty Center, and all administrative user access to Campus Solutions (Student Administration) and HR Administration. Perceptive Content will also be unavailable during this maintenance.

Access to Blackboard Learn will not be affected, however, new course enrollments will not occur during the upgrade. PeopleSoft CFS financials will not be affected.  New accounts will not be provisioned from Account Center during the downtime.

We expect all PeopleSoft services to be restored by 7:00 AM on Monday 6/18.

For more information, including specific changes that you can expect in the new PeopleSoft environment, please visit the PeopleSoft CMS Website.  If you have questions or concerns please submit a request at support.csuchico.edu or contact IT Support Services.