Wireless, Maintenance, Telephone

Farm Microwave Cutover

Maintenance Window: Thursday, July 6th 11:30 AM – 3:30 PM
Services Impacted: University Farm Network & Telephone

During this maintenance window, network and campus telephone services to the University Farm will be interrupted for up to 2-3 hours as the connection between the Farm and campus is cut over to new microwave radios. During this time, calls to the Farm may be routed to voicemail, and only emergency 911 calling will be available from campus phones at the Farm. Cellular services will be unaffected.

Wireless, Maintenance

Aruba Wireless Software Update

Maintenance Window: Wednesday, July 5th 6:00-7:00 AM
Services Impacted: Campus Wireless

During this maintenance window, the campus wireless network will undergo a software update to improve network performance and to support the newest hardware standards. Though most of this process will be transparent to users, wireless services will be interrupted for ~5 minutes as access points are restarted onto new firmware.

Maintenance

Upgrade Confluence to Version 6

Maintenance Window: Wednesday, June 28th 6:30-7:00 AM
Services Impacted: Confluence (wiki.csuchico.edu)

Campus technicians will be finishing the upgrade of Confluence, the campus wiki, to version 6 on Wednesday, June 28th at 6:30am. The maintenance is estimated to take about 30 minutes during which https://wiki.csuchico.edu will be unavailable. The wiki will be available again at 7:00am.

Maintenance

Bay File Recovery

Technicians have identified a problem that results in Bay rebooting unexpectedly during the file restore process. To stabilize the server they are working with the software vendor and will not perform this type of restore until the root cause is identified. You can access your files on Bay and save them as you have in the past.

If you discover that files are missing,  please submit a request at https://support.csuchico.edu/TDClient/Requests/ServiceDet?ID=8065 for file recovery. An alternative file restoral process is being used to recover missing files.

We apologize for any inconvenience this has caused and appreciate your patience as we work with the software vendor to resolve this issue.

Maintenance, Outage

Shibboleth Authentication Emergency Restart

Unannounced changes to the Zoom service require an emergency reconfiguration and restart of our Shibboleth Identity Provider. This will occur at 12:15 PM today.

Authentication and authorization services to federated applications will be unavailable for 5-10 minutes. Users will lose any active single sign-on sessions. Shibboleth federated systems effected by this outage include TeamDynamix, CFS, Lynda.com, and CSYou.calstate.edu.