Blackboard, Email, VPN, Wireless

Student Portal/WildcatMail Login Issues

UPDATE: The login issues were resolved as of 2:00 PM. Students should be able to log into the Portal, WildcatMail, Wireless, etc..

There is currently an issue with student accounts preventing them from logging into the Portal, WildcatMail, campus wireless, etc..

Technicians are aware of the problem and are working to correct it.  We hope to have this issue resolved by 2:00 today (5/22).

Blackboard, Maintenance, Telephone, Voicemail

Data Center Maintenance

Maintenance Window: 6:00 AM to 5:00 PM Saturday, January 7th
Services Impacted: Multiple campus systems

The campus data center will undergo maintenance 6:00 AM to 5:00 PM Saturday, January 7th. Multiple campus systems may experience momentary outages during this maintenance window. This includes Blackboard Learn, which will likely experience about 30 minutes of downtime.  Campus voicemail may also experience a brief service interruption.

Blackboard, Maintenance, Security, Wireless

Datacenter Network Firewall Migration

Maintenance Window: 4:00 AM to 8:00 AM Thursday, December 1st
Services Impacted: Many Campus Network and Datacenter Services

During this maintenance window, a campus datacenter firewall will be migrated to new high-capacity, next-generation security system, affecting multiple server and secure workgroup networks. This migration will require multiple brief (few minutes) interruptions to a large number of campus services as systems are transitioned and tested. Interruptions are expected to occur early in this maintenance window, followed by extensive low-impact testing. Longer interruptions in service may be required if unexpected circumstances arise and additional troubleshooting is necessary.

As a precautionary measure during this work, some campus applications will be shut down until the migration is complete, and as such, will experience more prolonged service interruptions. Most notably, the BlackBoard Learn system will be shut down at 4:00 AM, and remain offline until migration activities are complete and uninterrupted service can be assured. All systems and services will be back to normal operation before 8:00 AM.

Blackboard, Maintenance, Wireless

Datacenter Network Firewall Migration

Maintenance Window: 4:00 AM to 8:00 AM Friday, October 14th
Services Impacted: All Campus Network Services

During this maintenance window, campus datacenter firewalls will be migrated to new high-capacity, next-generation security systems. This migration will require multiple brief (few minutes) interruptions to all campus network services as systems are transitioned and tested. Interruptions are expected to occur early in this maintenance window, followed by extensive low-impact testing. Longer interruptions in service may be required if unexpected circumstances arise and additional troubleshooting is necessary.

As a precautionary measure during this work, some campus applications will be shut down until the migration is complete, and as such, will experience more prolonged service interruptions. Most notably, the Blackboard Learn system will be shut down at 4:00 AM, and remain offline until migration activities are complete and uninterrupted service can be assured.