Welcome new and returning Students, Faculty and Staff. When you arrive on campus make sure you take advantage of “Eduroam,” the campus’s wireless network. Simply open your wireless network settings on your laptops, smartphones and other devices, select Eduroam, and enter your email address and Chico State password. More information is available at https://support.csuchico.edu/TDClient/1984/Portal/KB/ArticleDet?ID=7626
Scheduled Maintenance: Wednesday, July 13, Noon
Services Impacted: Wireless authentication
As part of annual maintenance, the security certificate used in Eduroam authentication will change tomorrow. Though most device types handle the change automatically, some IOS or MacOS systems may need to have action taken to reconnect. If your device does not automatically reconnect to the Eduroam network after this work, try manually reconnecting to the network; you should then be prompted to accept the new certificate.
As part of the Physical Science building demolition, underground fiber optic cables serving that area of campus need to be relocated to a new facility. This multi-phase project is being staged to minimize campus network impact, but affected buildings will experience downtime at some point during the migration.
Building cutovers have been scheduled for weekends during intersession to try and minimize impact as much as possible. Service interruptions will occur between 8AM and 8PM, possibly for the entire duration of the maintenance window:
1/15/22 — Holt – all wired/wireless networks, campus telephones
1/16/22 — Aymer J. Hamilton, Gateway Science Museum — all wired/wireless networks, campus telephones
Blue light emergency phones and cellular service will not be affected by these operations.
Beginning at noon today (Tuesday August 3rd) campus Eduroam wireless will be reconfigured to provide a quicker and easier setup. For most devices you will be able to connect directly to Eduroam for setup and when prompted, log in with your email address (not just your username) and password. Client installation will no longer be necessary.
Existing campus Eduroam wireless configurations will stop working once this change is implemented. Wireless devices will need to use the new, simpler setup to get reconnected to campus wireless. The Eduroam Wireless documentation has been updated with instructions for the new setup.
Beginning at noon on Tuesday August 3rd campus Eduroam will be reconfigured to provide a quicker and easier setup. For most devices you will be able to connect directly to Eduroam for setup and when prompted, log in with your email address (not just your username) and password. Client installation will no longer be necessary.
Existing campus Eduroam wireless configurations will stop working once this change is implemented. Wireless devices will have to use the new, simpler setup to get reconnected to campus wireless. Links to support pages for the transition will be distributed closer to the cutover time – those instructions will not be valid until the change is made at noon on Tuesday, August 3rd.
Scheduled Change: 7:00 AM Tuesday, May 19th
Service Impacted: Eduroam Wireless
At 7:00 AM Tuesday, May 19th the security certificate for campus Eduroam wireless will be updated. This will require all wireless devices to be reconfigured before they can reconnect to Eduroam. You can reconfigure your wireless devices by going to www.csuchico.edu/eduroam and following instructions. If your device is not on campus you may get an error that says Eduroam is out of range, but the configuration will still be successful.
Scheduled Change: Wednesday, July 24th 9:00 AM
Services Impacted: Campus Wireless
To ensure a secure campus wireless environment, devices that were configured more than a year ago need to be updated with the current network protocol.
We sent direct emails to those that we identified as using the older wireless protocol. If you are unsure if your device is configured correctly, you may re-run the Eduroam setup from your wireless device now by going to https://www.csuchico.edu/eduroam. Click on the “Join Now” button and follow the prompts.
Your wireless access may be interrupted on July 24th if your wireless configuration is not current.
Maintenance Window: Wednesday, July 10th 5:30 – 6:00 PM
Services Impacted: Campus Wireless Networks
Wireless network maintenance is planned for 5:30 – 6:00 PM today to address network instability issues. During this maintenance window campus wireless networks will be unavailable.
Maintenance Window: Thursday, January 10th 7:00 – 8:00 AM
Services Impacted: UV Wired & Wireless Networks
During this maintenance window, network switches will undergo maintenance for software upgrades. During this process, all network services to University Village will experience approximately 10 minutes of interruption (both wired and wireless) as network elements are restarted.
Maintenance Window: Friday, November 30th 6:00 AM – 7:00
Services Impacted: Sutter Hall Network Services
During this maintenance window, all network services to Sutter Hall (both wired and wireless) will experience several brief (2-5 minute) interruptions in service as network uplinks are rerouted to maximize network performance and reliability for the facility.