Maintenance, Telephone, Wireless

Farm Microwave Cutover

Maintenance Window: Thursday, July 6th 11:30 AM – 3:30 PM
Services Impacted: University Farm Network & Telephone

During this maintenance window, network and campus telephone services to the University Farm will be interrupted for up to 2-3 hours as the connection between the Farm and campus is cut over to new microwave radios. During this time, calls to the Farm may be routed to voicemail, and only emergency 911 calling will be available from campus phones at the Farm. Cellular services will be unaffected.

Maintenance, Wireless

Aruba Wireless Software Update

Maintenance Window: Wednesday, July 5th 6:00-7:00 AM
Services Impacted: Campus Wireless

During this maintenance window, the campus wireless network will undergo a software update to improve network performance and to support the newest hardware standards. Though most of this process will be transparent to users, wireless services will be interrupted for ~5 minutes as access points are restarted onto new firmware.

VPN, Wireless

Clearpass Authentication System Software Update

Maintenance Window: Wednesday, June 28th 6:00-7:00 AM
Services Impacted: Campus Wireless & VPN

During this maintenance window, the Clearpass system used to authentication network services (VPN, Wireless) will undergo maintenance for a software update. This is an advisory notice only; no downtime is anticipated by this work.

Wireless

Wireless Expansion Project

A wireless expansion project is currently underway that will increase the campus WiFi coverage in 13 buildings including 14 outdoor areas.  This is the first phase of a multiple phase project that will occur each summer.

Some of the work will occur in two stages:

  1. FMS installing pathway – planned date on work schedule
  2. TSRV running cable and installing Access Point – open schedule, completed as time permits. Technicians may be accessing above ceiling spaces in adjoining rooms when needed.

The complete project work schedule can be reviewed at www.csuchico.edu/cni  Please review the schedule for possible impacts to class scheduling, events, or other related issues. Also note that the list of locations is larger than what is reflected on the FMS projects list, as not all installations will require pathway work before cabling can be completed. TSRV will be completing the second stage on a flexible schedule and as time allows.

For your safety please avoid the construction areas.

Blackboard, Email, VPN, Wireless

Student Portal/WildcatMail Login Issues

UPDATE: The login issues were resolved as of 2:00 PM. Students should be able to log into the Portal, WildcatMail, Wireless, etc..

There is currently an issue with student accounts preventing them from logging into the Portal, WildcatMail, campus wireless, etc..

Technicians are aware of the problem and are working to correct it.  We hope to have this issue resolved by 2:00 today (5/22).

VPN, Wireless

Clearpass Network Authentication System Update

Maintenance Window: Wednesday, April 26th 6:00-7:00 AM
Services Impacted: Campus Wireless & VPN

During this maintenance period, the Clearpass network authentication system will undergo a software upgrade; this system serves both Wireless and VPN network access. This is an advisory notice only; no downtime is anticipated during this process.