Maintenance, Wireless

Border Firewall Software Update

Maintenance Window: Wednesday February 7th 7:00 AM – 8:00 AM
Affected Services: Campus Internet Access

During this maintenance window, the campus border network firewall will be upgraded to new software to improve system stability and threat prevention capabilities. No service outages are anticipated during this process, but a momentary interruption in Internet access may be experienced as systems transition during the upgrade.

Maintenance, Wireless

Core Switch Upgrade, Multiple Buildings Affected – Tuesday 2/6

Maintenance Window: Tuesday February 6th 6:30 AM – 8:00 AM
Affected Services: Network service to multiple campus buildings

During this maintenance window, core network switching components will be upgraded to address a software defect. Network services to affected buildings may be interrupted several times, for up to 10 minutes. Affected locations include:

25-Main
Acker/Shurmer Gyms
AEW Reception Center
Aymer J. Hamilton
Boiler-chiller plant
Esken
Facilities Management/Corporation Yard
Gateway Science Museum
Glenn
Holt
Housing Maintenance Shop
Konkow
Lassen
Laxon
Mechoopda
Nettleton Stadium
O’Connell
Performing Arts Center
Physical Science
Plumas
Selvester’s
Sierra Hall
Siskiyou
Student Services Center
Trinity
Yolo

Maintenance, Wireless

Core Switch Upgrade, Multiple Buildings Affected – Monday 2/5

Maintenance Window: Monday February 5th 6:30 AM – 8:00 AM
Affected Services: Network service to multiple campus buildings

During this maintenance window, core network switching components will be upgraded to address a software defect. Network services to affected buildings may be interrupted several times, for up to 10 minutes. Affected locations include:

35-Main
Arts and Humanities
Ayres
Center for Continuing Education
Colusa
Esken
Holt
Langdon
Meriam Library 4th floor
Modoc
O’Connell
Sapp
Shasta
Student Health Center
Sutter
Tehama
Trinity
UHFS Office
University Village
Whitney
WREC

Security, Wireless

Campus Wireless Changes

Changes have been made to the campus wireless service to no longer require OnGuard Network Access Control. Previously OnGuard was used to enforce antivirus software and automatic patching requirements on computers connecting to campus wireless. Antivirus software and automatic patching are still required for all computers connecting to the campus network. Information on verifying that updates are enabled and antivirus is installed is available at https://support.csuchico.edu/TDClient/KB/ArticleDet?ID=18757

The OnGuard installer has been removed from the campus Eduroam wireless setup. OnGuard will continue to be required for campus VPN use. If you do not require campus VPN access you can uninstall the OnGuard software.

PC OnGuard Uninstall Instructions: https://support.csuchico.edu/TDClient/KB/ArticleDet?ID=7729#Remove

Macintosh OnGuard Uninstall Instructions: https://support.csuchico.edu/TDClient/KB/ArticleDet?ID=7731#Remove

Maintenance, Wireless

Network: Switch Software Upgrades – North Campus

Maintenance Window: Friday, November 17th  4:00 – 4:30 AM
Services Impacted: All Network Services

This maintenance window is planned to allow for software upgrades to network equipment in multiple buildings. Access switch stacks serving buildings in the north part of the campus, buildings north of Big Chico Creek, will be affected. All network services (wired and wireless) will see a ~10 minute interruption in services as network elements are restarted onto the new code. Datacenter operations will not be affected.

Maintenance, Wireless

Network: Switch Software Upgrades – South Campus

Maintenance Window: Thursday, November 16th  4:00 – 4:30 AM
Services Impacted: All Network Services

This maintenance window is planned to allow for software upgrades to network equipment in multiple buildings. Access switch stacks serving buildings in the southern part of the campus, buildings south of Big Chico Creek, will be affected. All network services (wired and wireless) will see a ~10 minute interruption in services as network elements are restarted onto the new code. Datacenter operations will not be affected.

 

Maintenance, Wireless

Wireless Controller Software Update

Maintenance Window: Tuesday, November 14th  6:00 – 7:00 AM
Services Impacted: Campus Wireless

During this maintenance window, the system software for the campus wireless network will be upgraded to address potential stability issues. As part of this process, all wireless network access will see a ~5 minute interruption in service as individual access points are restarted onto the new code.