Scheduled Maintenance: Saturday, October 9th, 9:00 AM – 1:00 PM
Services Impacted: Account Center
On October 9th, Account Center will be upgraded to a new version. Account Center, including password changes, account claiming, and user support functionality, will be unavailable for the duration of the upgrade, which is scheduled for 9:00 AM – 1:00 PM.
Scheduled Maintenance: Saturday, September 11th 9:00 AM – 12:00 Noon
Services Impacted: Account Center
Account Center will undergo maintenance 9:00 AM – 12:00 PM on September 11th. Account Center will not be available during this maintenance, so users will not be able to change their password or set security questions.
Scheduled Maintenance: 6:00 AM – 7:00 AM Monday, August 31st
Services Impacted: Multiple Campus Systems
The Shibboleth authentication system will be updated to allow for additional Salesforce services. Authentication services for federated applications may be briefly interrupted. This includes Portal, Account Center, TeamDynamix, and others.
Scheduled Downtime: 8:00 AM – 12:00 PM Friday, July 10th
Services Impacted: Account Center
On July 10th, Account Center will be upgraded to a new version. Account Center–including password changes, account claiming, and user support functionality–will be unavailable for the duration of the upgrade.
Scheduled Downtime: 6:00 AM – 7:00 AM Monday, June 8th
Services Impacted: Account Center, Portal, other campus systems
From 6:00-7:00 AM on Monday, June 8th campus authentication will undergo testing. This will allow us to verify that services move to the cloud as expected. SSO authentication will be down briefly twice: when services move from the on-campus servers to the cloud, and again when services move back from the cloud to on-campus servers. This will affect many campus systems, including the Portal. Account Center will also be unavailable for the duration of the test.
Scheduled Downtime: 8:00 AM – 12:00 PM (noon) Saturday, May 2nd
Services Impacted: Account Center
Account Center will be upgraded to a new version. Account Center, including password changes, account claiming, and user support functionality, will be unavailable for the duration of the upgrade.
Scheduled Downtime: 8:00 AM – 3:00 PM Saturday, February 22nd
Services Impacted: Account Center
Account Center will be unavailable 8:00 AM – 3:00 PM Saturday, February 22nd for a database upgrade. Password reset and other account management tools will not be available during this upgrade.
Scheduled Downtime: 5:00 AM – 8:00 AM Tuesday, November 19th
Services Impacted: Oracle Databases (affects multiple campus systems)
The campus Oracle databases will undergo maintenance 5:00 AM – 8:00 AM Tuesday, November 19th. This will affect multiple campus systems that rely on this service including Cascade, Data Warehouse, Identity Management, GoPrint, and Portal.
Scheduled Downtime: 8:00 AM – 12:00 PM Saturday, November 23rd
Services Impacted: LDAP Authentication (used by many campus systems)
The campus LDAP system will be upgraded Saturday, November 23rd 8:00 AM – 12:00 PM. The service, and many other campus services that rely on it, will be unavailable during this upgrade. These services include Portal, Account Center, WildcatMail, and Blackboard. Any service that relies on LDAP, Shibboleth, or CAS for authentication will not be available. This does not include Active Directory authenticated services such as Exchange Email and Box.
UPDATE: After further testing revealed some issues this upgrade will be delayed to a later date.
Scheduled Downtime: 8:00 AM – 12:00 PM Saturday, October 26th
Services Impacted: Account Center
Account Center will be upgraded on Saturday, October 26th beginning at 8:00 AM. Account Center will be unavailable during the upgrade process. Account Center is used to create and manage campus accounts, manage account passwords, and manage account display names. We estimate that Account Center will be available again by 12:00 PM.
IT Support Services (CSU, Chico) 