Scheduled Downtime: 8:00 AM – 12:00 PM Friday, July 10th
Services Impacted: Account Center
On July 10th, Account Center will be upgraded to a new version. Account Center–including password changes, account claiming, and user support functionality–will be unavailable for the duration of the upgrade.
Scheduled Downtime: 6:00 AM – 7:00 AM Monday, June 8th
Services Impacted: Account Center, Portal, other campus systems
From 6:00-7:00 AM on Monday, June 8th campus authentication will undergo testing. This will allow us to verify that services move to the cloud as expected. SSO authentication will be down briefly twice: when services move from the on-campus servers to the cloud, and again when services move back from the cloud to on-campus servers. This will affect many campus systems, including the Portal. Account Center will also be unavailable for the duration of the test.
Scheduled Downtime: 8:00 AM – 12:00 PM (noon) Saturday, May 2nd
Services Impacted: Account Center
Account Center will be upgraded to a new version. Account Center, including password changes, account claiming, and user support functionality, will be unavailable for the duration of the upgrade.
Scheduled Downtime: 8:00 AM – 3:00 PM Saturday, February 22nd
Services Impacted: Account Center
Account Center will be unavailable 8:00 AM – 3:00 PM Saturday, February 22nd for a database upgrade. Password reset and other account management tools will not be available during this upgrade.
Scheduled Downtime: 5:00 AM – 8:00 AM Tuesday, November 19th
Services Impacted: Oracle Databases (affects multiple campus systems)
The campus Oracle databases will undergo maintenance 5:00 AM – 8:00 AM Tuesday, November 19th. This will affect multiple campus systems that rely on this service including Cascade, Data Warehouse, Identity Management, GoPrint, and Portal.
Scheduled Downtime: 8:00 AM – 12:00 PM Saturday, November 23rd
Services Impacted: LDAP Authentication (used by many campus systems)
The campus LDAP system will be upgraded Saturday, November 23rd 8:00 AM – 12:00 PM. The service, and many other campus services that rely on it, will be unavailable during this upgrade. These services include Portal, Account Center, WildcatMail, and Blackboard. Any service that relies on LDAP, Shibboleth, or CAS for authentication will not be available. This does not include Active Directory authenticated services such as Exchange Email and Box.
UPDATE: After further testing revealed some issues this upgrade will be delayed to a later date.
Scheduled Downtime: 8:00 AM – 12:00 PM Saturday, October 26th
Services Impacted: Account Center
Account Center will be upgraded on Saturday, October 26th beginning at 8:00 AM. Account Center will be unavailable during the upgrade process. Account Center is used to create and manage campus accounts, manage account passwords, and manage account display names. We estimate that Account Center will be available again by 12:00 PM.
Scheduled Downtime: 9:00 AM – 5:00 PM Friday June 21st
Services Impacted: Account Center
Account Center will be upgraded on Friday, June 21st beginning at 9:00 AM. Account Center will be unavailable during the upgrade process. Account Center is used to create and manage campus accounts, manage account passwords, and manage account display names. We estimate that Account Center will be available again by 5:00 PM.
Maintenance Window: Friday, November 2nd 7:00 – 7:30 AM
Services Impacted: Account Center
Tomcat will be upgraded to 8.5.x on eads-iam02, one of the Account Center application servers. No Account Center downtime is expected, but users who are logged in will be required to log in again as traffic switches servers.
Since the switch to Account Center, “generic account” sponsors have not been receiving notifications before those account passwords have been expiring.
We have put in place a new process very similar to the pre-Account Center password expiration notifications. Starting on July 23rd, every Monday any generic account whose password will expire within the next three weeks will receive a notification of the impending expiration. This means three notifications will be sent out prior to password expiration. If the account is mail enabled the account itself will receive the notification. If the account is “domain only” with no mailbox the sponsor for the account will receive the notifications instead. Instructions for how to change a generic account password will be included in the notification email.
