Multiple campus systems including Email and Box are experiencing issues. This seems to be related to a Microsoft Azure authentication issue. Technicians are investigating. Updates will be posted to twitter.com/chicoitss.
Category: Box
Box User Interface Update
On Monday, Oct 12th at 7:00 AM the new Box User Interface will be activated for Box online. The new UI includes the Collections feature; the ability to organize the content of your Box account. No features have been removed, although a few items have been moved to a new location.
Read more about the new UI at https://support.csuchico.edu/TDClient/1984/Portal/KB/ArticleDet?ID=112975
Box Authentication Change
Maintenance Schedule: Tuesday, September 18th 10:00 AM
Services Impacted: Box File Sharing
The Box cloud-based file sharing service will move from ADFS to Azure AD authentication on Tuesday, September 18th at 10:00 AM. This should not affect active users, and there should be no downtime. The Box log in screen will look different after this maintenance.
ADFS Login Screen (pre-maintenance):
Azure AD Login Screen (post-maintenance):
Box Commenting Enabled
Box commenting is now enabled
In preparation for enabling commenting on individual files in Box, all Box user Email Notification preferences were reset this morning (Tuesday, May 8th, 2018).
You will not receive email notifications regarding activity in owned or collaborated Box folders unless you turn on these notification settings. If you previously had received email notifications from Box you will have to reconfigure these settings to continue receiving notifications. Follow this link to learn how to modify your notification settings: https://support.csuchico.edu/TDClient/KB/ArticleDet?ID=42516
What is commenting and why does it matter?
The new commenting feature in Box will allow collaborating users to improve their work flow efficiency by providing a standardized location where they can communicate, log changes to collaborated files, and assign tasks. Follow this link to learn more about commenting in Box and its collaborative utility: https://community.box.com/t5/Sharing-Content-with-Box/Adding-Comments-and-Tasks/ta-p/19815
What should I do if I’m receiving unwanted email notifications from Box?
DO NOT REPLY TO THE EMAIL. This will perpetuate the problem for other users. You will have to configure your Email Notification settings to not notify you when there is new activity in your shared files. Follow this link to learn how to change notification preferences for comments: https://support.csuchico.edu/TDClient/KB/ArticleDet?ID=51862
Box Notification Settings Reset
Scheduled: 7:30 AM Tuesday May 8th
Services Impacted: Box email notifications
Box email notification settings will be cleared for all users on campus on Tuesday, May 8th at 7:30 AM.
If you had previously configured your Email Notification preferences in your Box account settings, these settings will be cleared and you will no longer receive email notifications for the specified activity from Box after May 8th.
You should take note of your current settings so that you can reconfigure your desired Email Notification preferences in your Box account after the reset.
Box.com Comment Notifications
A setting was recently changed on campus Box.com to allow for email notifications about comments made in box. This has led to emails to campus Box.com users from noreply@box.com that they weren’t expecting. We’ve created documentation on managing Box.com notifications if you would like to turn off these notifications.
