Maintenance Window: Wednesday, April 26th 6:00-7:00 AM
Services Impacted: Campus Wireless & VPN
During this maintenance period, the Clearpass network authentication system will undergo a software upgrade; this system serves both Wireless and VPN network access. This is an advisory notice only; no downtime is anticipated during this process.
Technicians have identified a problem that results in Bay rebooting unexpectedly during the file restore process. To stabilize the server they are working with the software vendor and will not perform this type of restore until the root cause is identified. You can access your files on Bay and save them as you have in the past.
If you discover that files are missing, please submit a request at https://support.csuchico.edu/TDClient/Requests/ServiceDet?ID=8065 for file recovery. An alternative file restoral process is being used to recover missing files.
We apologize for any inconvenience this has caused and appreciate your patience as we work with the software vendor to resolve this issue.
Unannounced changes to the Zoom service require an emergency reconfiguration and restart of our Shibboleth Identity Provider. This will occur at 12:15 PM today.
Authentication and authorization services to federated applications will be unavailable for 5-10 minutes. Users will lose any active single sign-on sessions. Shibboleth federated systems effected by this outage include TeamDynamix, CFS, Lynda.com, and CSYou.calstate.edu.
On June 1st Information Resources will launch a new system called Account Center. This new system will control the way that campus users’ accounts are created and managed, and it will provide a number of improvements over current systems. Please see the major changes and important dates included below, and note that the transition to the new Account Center will cause some disruption to current account creation processes.
What will change when Account Center is operational:
Important Dates:
The Account Center system is part of the University’s Identity & Access Management initiative. The implementation of Account Center has been a collaborative effort between Information Resources, Human Resources, Student Affairs, Faculty Affairs, and Graduate Studies with the primary goal of enabling the right individuals the right access for the right reasons at the right times.
For further information regarding the Identity & Access Management Initiative, please go to the Enterprise Applications and Data Services website at http://www.csuchico.edu/eads/iam/index.shtml.
During scheduled maintenance on the Bay file server this morning there were technical difficulties resulting in some data loss. System administrators are currently working to identify the scope of the data loss. Please review your data on Bay and if necessary submit a request at https://support.csuchico.edu/TDClient/Requests/ServiceDet?ID=8065 for file recovery.
Maintenance Window: 8:00 AM to 5:00 PM Tuesday, April 18th
Services Impacted: Campus Wiki
The Campus Wiki (wiki.csuchico.edu) will undergo a major upgrade on Tuesday, April 18th. The upgrade process will take the entire business day and the wiki service will be unavailable for the duration of the upgrade. This upgrade is necessary to keep the wiki application secure and supported.
Maintenance Window: 7:00-8:00 AM Monday-Friday
Services Impacted: Bay File Server
Beginning Monday, April 10th Bay file server access will be intermittent 7:00-8:00 AM Monday-Friday to facilitate the migration to Box. This maintenance will be ongoing until all data has been migrated from Bay to Box. More information about Box is available at www.csuchico.edu/box.
