LDAP Maintenance

Posted on June 4, 2020 by chicoitss

Scheduled Downtime: 6:00 AM – 7:00 AM Monday, June 8^th
Services Impacted: Account Center, Portal, other campus systems

From 6:00-7:00 AM on Monday, June 8^th campus authentication will undergo testing. This will allow us to verify that services move to the cloud as expected. SSO authentication will be down briefly twice: when services move from the on-campus servers to the cloud, and again when services move back from the cloud to on-campus servers. This will affect many campus systems, including the Portal. Account Center will also be unavailable for the duration of the test.

Account Center, Maintenance, Portal

Database Maintenance

Posted on November 18, 2019 by chicoitss

Scheduled Downtime: 5:00 AM – 8:00 AM Tuesday, November 19th
Services Impacted: Oracle Databases (affects multiple campus systems)

The campus Oracle databases will undergo maintenance 5:00 AM – 8:00 AM Tuesday, November 19th. This will affect multiple campus systems that rely on this service including Cascade, Data Warehouse, Identity Management, GoPrint, and Portal.

Account Center, Blackboard, Email, Maintenance, Portal, VPN

LDAP Upgrade

Posted on November 13, 2019 by chicoitss

Scheduled Downtime: 8:00 AM – 12:00 PM Saturday, November 23^rd
Services Impacted: LDAP Authentication (used by many campus systems)

The campus LDAP system will be upgraded Saturday, November 23^rd 8:00 AM – 12:00 PM. The service, and many other campus services that rely on it, will be unavailable during this upgrade. These services include Portal, Account Center, WildcatMail, and Blackboard. Any service that relies on LDAP, Shibboleth, or CAS for authentication will not be available. This does not include Active Directory authenticated services such as Exchange Email and Box.

LinkedIn Learning, Portal, Training

LinkedIn Learning

Posted on September 9, 2019 by chicoitss

Lynda.com was recently migrated to LinkedIn Learning. What is LinkedIn Learning?

A FREE online course library available to students, staff, and faculty
Same Lynda.com content, new user interface
Courses are taught by Industry Experts
Contains a wide range of topics including, but not limited to, Software, Creative, and Professional content
Available 24/7 from any location
Integrates with your LinkedIn profile, if you enable this feature

The best way to login is via the LinkedIn Learning login button at: https://portal.csuchico.edu

Below are a few issues reported during the migration, along with how to avoid/resolve them.

If you previously used Lynda.com, your account history may not have transferred over yet. This is currently being worked on by LinkedIn Learning.
If you received an email warning you of a 7-day expiration for LinkedIn Learning invite codes, do not worry. You can log in at any time through the portal.
If you were redirected to a page asking to purchase access to LinkedIn Learning, do not purchase it. The service is free for all students, staff, and faculty. To avoid this issue, login through the portal.

If you experience any difficulties logging in or using LinkedIn Learning, please submit a support ticket: https://support.csuchico.edu/TDClient/Requests/ServiceDet?ID=8946

Account Center, Blackboard, PeopleSoft, Portal, Security

PeopleSoft Self Service Extended Downtime – Upgrade to Single-Sign-On

Posted on April 12, 2018April 12, 2018 by chicoitss

Scheduled Downtime: 9:00 PM – 12 Midnight Tuesday, April 17th
Services Impacted: Peoplesoft Self Service including the Student Center, Faculty Center and State Employee tabs in the Portal

Peoplesoft Self Service and Portal will be upgraded to improve the Single-Sign-On experience for campus. The following services will be migrated from the existing CAS server, to the existing Shibboleth server which supports CAS single-sign on:

Portal
Account Center
Blackboard Learn LMS
PeopleSoft Self Service including:
- PeopleSoft Student Center
- PeopleSoft Faculty Center
- PeopleSoft Employee Self Service
Wildcat Email

Duo Users enrolled in 2 step verification – all systems listed above will now require 2 step verification.

Maintenance, Portal

Campus Portal Network Configuration Maintenance

Posted on April 2, 2018 by chicoitss

Scheduled Downtime: 7:00 – 8:00 AM Tuesday April 3^rd
Services Impacted: Campus Portal

The Campus Portal will be down for maintenance on Tuesday, April 3rd at 7:00 AM until 8:00 AM. During that time campus technical staff will be making network and server configuration changes necessary for future efforts that will bring a better Single Sign-On experience to campus.

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