Maintenance Window: 7:00 – 7:05 AM, Wednesday December 23rd
Services Impacted: Multiple campus systems, including Portal and Campus Web
To address an issue with campus access to Microsoft Azure services, the campus firewall will be updated Wednesday morning at 7:00 AM. This will cause a five minute interruption to multiple campus systems including the campus web site and Portal.
The campus portal will be upgraded on Monday 11/16/2020. There are two changes that users should be aware of:
Scheduled Maintenance: 6:00 AM – 7:00 AM Monday, August 31st
Services Impacted: Multiple Campus Systems
The Shibboleth authentication system will be updated to allow for additional Salesforce services. Authentication services for federated applications may be briefly interrupted. This includes Portal, Account Center, TeamDynamix, and others.
Scheduled Downtime: 6:00 AM – 7:00 AM Monday, June 8th
Services Impacted: Account Center, Portal, other campus systems
From 6:00-7:00 AM on Monday, June 8th campus authentication will undergo testing. This will allow us to verify that services move to the cloud as expected. SSO authentication will be down briefly twice: when services move from the on-campus servers to the cloud, and again when services move back from the cloud to on-campus servers. This will affect many campus systems, including the Portal. Account Center will also be unavailable for the duration of the test.
Scheduled Downtime: 5:00 AM – 8:00 AM Tuesday, November 19th
Services Impacted: Oracle Databases (affects multiple campus systems)
The campus Oracle databases will undergo maintenance 5:00 AM – 8:00 AM Tuesday, November 19th. This will affect multiple campus systems that rely on this service including Cascade, Data Warehouse, Identity Management, GoPrint, and Portal.
Scheduled Downtime: 8:00 AM – 12:00 PM Saturday, November 23rd
Services Impacted: LDAP Authentication (used by many campus systems)
The campus LDAP system will be upgraded Saturday, November 23rd 8:00 AM – 12:00 PM. The service, and many other campus services that rely on it, will be unavailable during this upgrade. These services include Portal, Account Center, WildcatMail, and Blackboard. Any service that relies on LDAP, Shibboleth, or CAS for authentication will not be available. This does not include Active Directory authenticated services such as Exchange Email and Box.
Lynda.com was recently migrated to LinkedIn Learning. What is LinkedIn Learning?
The best way to login is via the LinkedIn Learning login button at: https://portal.csuchico.edu
Below are a few issues reported during the migration, along with how to avoid/resolve them.
If you experience any difficulties logging in or using LinkedIn Learning, please submit a support ticket: https://support.csuchico.edu/TDClient/Requests/ServiceDet?ID=8946
Scheduled Downtime: 9:00 PM – 12 Midnight Tuesday, April 17th
Services Impacted: Peoplesoft Self Service including the Student Center, Faculty Center and State Employee tabs in the Portal
Peoplesoft Self Service and Portal will be upgraded to improve the Single-Sign-On experience for campus. The following services will be migrated from the existing CAS server, to the existing Shibboleth server which supports CAS single-sign on:
Duo Users enrolled in 2 step verification – all systems listed above will now require 2 step verification.
Scheduled Downtime: 7:00 – 8:00 AM Tuesday April 3rd
Services Impacted: Campus Portal
The Campus Portal will be down for maintenance on Tuesday, April 3rd at 7:00 AM until 8:00 AM. During that time campus technical staff will be making network and server configuration changes necessary for future efforts that will bring a better Single Sign-On experience to campus.
