Email

Upcoming Changes to Wildcat Mail

We will be moving all campus email from Gmail to Outlook. Specific migration dates are still being determined. The full timeline should be available in mid-July. Please stay tuned for future communications regarding this change.

Currently Gmail is primarily used by students and Outlook is primarily used by employees. Employees also have Gmail accounts, but most go unused. This migration should not affect employees that do not currently use their campus Gmail account.

Once the transition starts, emails that get sent to your campus Gmail account will be automatically forwarded to your Outlook account, and any existing emails you have within the Gmail account will be moved over to your Outlook account. It is important to note, that this will only change what you utilize for email. You will still have access to the same Google applications that you do today.

As details about the transition continue to unfold, we will update the Wildcat Mail Migration website.

Portal

Azure Datacenter Firewall Software Update

Scheduled Maintenance: Thursday, June 9th 5:00 – 7:00 AM
Services Impacted: Campus Web, Portal, & other campus systems

Due to network maintenance in the campus cloud datacenter, some major campus services will experience a service outage during the maintenance window of 5:00 – 7:00 AM on Thursday, June 9th. Major services include the campus web and portal.

UPDATE: This maintenance will continue June 23rd 5:00 – 7:00 AM.

ID Cards

CS Gold Maintenance

Maintenance Windows: May 26th 8:00 – 11:00 AM and May 27th 8:00 – 11:00 AM
Services Impacted: CS Gold

The CS Gold card system will undergo maintenance May 26th 8:00 – 11:00 AM and May 27th 8:00 – 11:00 AM. The system will be unavailable during this maintenance and ITSS will be unable to print Wildcat Cards. This maintenance may affect other system that rely on CS Gold.

LastPass, Maintenance

LastPass Maintenance

Scheduled Maintenance: 10:00 PM – 12:00 AM Friday May 13th
Services Impacted: LastPass Password Manager

This maintenance is being performed by LastPass to ensure and maintain system performance and stability. All maintenance will be performed within the 2 hour maintenance window. LastPass will experience a 120 minute period of service disruptions.

Maintenance, Network, Wireless

Holt & AJH Network Maintenance

As part of the Physical Science building demolition, underground fiber optic cables serving that area of campus need to be relocated to a new facility. This multi-phase project is being staged to minimize campus network impact, but affected buildings will experience downtime at some point during the migration.

Building cutovers have been scheduled for weekends during intersession to try and minimize impact as much as possible. Service interruptions will occur between 8AM and 8PM, possibly for the entire duration of the maintenance window:

1/15/22 — Holt – all wired/wireless networks, campus telephones

1/16/22 — Aymer J. Hamilton, Gateway Science Museum — all wired/wireless networks, campus telephones

Blue light emergency phones and cellular service will not be affected by these operations.

Duo

Duo Mobile App

Duo Multifactor Authentication (MFA) is easy to use with the Duo Mobile application. You can use the Duo Push authentication method with your smart device to quickly authenticate to campus systems. If you’re not using the Duo mobile app we recommend that you install it from your app store and switch to this convenient authentication method. You can select “remember me” in the app to stay signed in for up to three days.

If you are currently using the Call Me option you can switch to Duo Push the next time you’re prompted for Duo authentication. Once prompted you can enter your credentials, then click Settings to add a new device, select Mobile phone, enter your phone number, and you’ll receive a text message with activation information. More information about using the mobile app is available at https://support.csuchico.edu/TDClient/1984/Portal/KB/ArticleDet?ID=42411.

If you’re already using Duo Push please help your coworkers make the switch and join our “Push to Push.”

Adobe

Adobe Stock

Adobe Stock is now available as part of the campus Adobe Creative Cloud suite. Adobe Stock is a collection of high-quality images, graphics, vectors, and videos. All current campus Creative Cloud users now have access to Adobe Stock. Employees and students that don’t currently have Creative Cloud can request access. More information about requesting and accessing Adobe Stock is available at https://support.csuchico.edu/TDClient/1984/Portal/KB/ArticleDet?ID=113260