Maintenance, Network, Wireless

Sutter Network Uplink Changes

Maintenance Window: Friday, November 9th 6:00 – 7:00 AM
Services Impacted: Sutter Hall Wired & Wireless Networks

During this maintenance window, all network services to Sutter Hall (both wired and wireless) will experience several brief (2-5 minute) interruptions in service as network uplinks are rerouted to maximize network performance and reliability for the facility.


Wired Funds Scams

IT Support Services and the California State University, Chico Police Department would like to remind students and employees to be on the lookout for email scams that sometimes involve the wiring of funds.

If you receive an unsolicited email, or an unusual check accompanied by a letter, requesting that funds be wired to the solicitor through a money wiring service, do not respond by telephone or email and do not provide the solicitor with any of your personal information. The solicitation may be for employment, the purchase of iTunes and other gift cards, or for the completion of a survey.

These email schemes have been used worldwide and are examples of scams used to defraud people of their money. If something sounds too good to be true, it probably is.

To learn more about this and other scams, please review the following online resources:


Federal Trade Commission

U.S. Department of Treasury

Box, Maintenance

Box Authentication Change

Maintenance Schedule: Tuesday, September 18th 10:00 AM
Services Impacted: Box File Sharing

The Box cloud-based file sharing service will move from ADFS to Azure AD authentication on Tuesday, September 18th at 10:00 AM. This should not affect active users, and there should be no downtime. The Box log in screen will look different after this maintenance.

ADFS Login Screen (pre-maintenance):

Azure AD Login Screen (post-maintenance):



Campus was recently targeted by a phishing attack posing as a DocuSign email.

If you received this email please delete it without clicking on any links. If you clicked on the link and provided your credentials your account has been compromised. If you suspect your account was compromised you should immediately go to Account Center in the CSU, Chico Portal and reset your password.


Perceptive Content Maintenance

Maintenance Window: Thursday, September 6th 5:00 PM – Friday, September 7th 10:00 AM
Services Impacted: Perceptive Content

Perceptive Content will be down beginning Thursday, September 6 at 5:00 PM and ending Friday, September 7 around 10:00 AM for server maintenance. Please plan your schedules accordingly.


Border and Guest Wireless Firewall Software Update

Maintenance Window: Wednesday, August 1st 6:00 – 7:00 AM
Services Impacted: Guest Wireless

During this maintenance window, firewalls serving guest wireless and the campus network border will be upgraded to improve system security and stability. Guest wireless network services will experience a ten minute outage during the upgrade process; no other interruptions are expected due to system redundancy.