Maintenance, Network, VPN

Border Firewall Migration

Scheduled Maintenance: 8:00 AM – 12:00 noon Saturday, July 25th
Services Impacted: VPN, Portal, etc.

On Saturday, July 25th, between 8:00 AM and 12:00 noon, the campus network will migrate to new border firewall platforms. These new systems bring significant capacity increases to the campus (particularly for GlobalProtect VPN), as well as new security features to better protect out systems and services.

During this transition, all campus Internet connectivity will see interruption. Downtime will be kept to a minimum, but significant outages may occur if unexpected problems arise during the migration. All campus-based services, including VPN, Portal, remote desktop access will be unreachable from off-campus.

Many campus systems and services are no longer housed on-campus, and will not experience downtime due to this work, including the campus web, Learn, CMS, email, and any other cloud-based services.

Network, VPN, Workstations

GlobalProtect Campus Deployment

Maintenance Window: Beginning Monday, March 9th
Services Impacted: Campus Computers

Campus computers will have the GlobalProtect network client remotely deployed to them beginning Monday, March 9th. GlobalProtect is a network client that allows for increased network security, and better service flexibility. You will be prompted for your credentials by the GlobalProtect client. This will not affect lab computers.

GlobalProtect sign in prompt

More information about GlobalProtect is available at https://support.csuchico.edu/TDClient/1984/Portal/KB/?CategoryID=1923.

Network, Security, Wireless

Wireless Network Update

Scheduled Change: Wednesday, July 24th 9:00 AM
Services Impacted: Campus Wireless

To ensure a secure campus wireless environment, devices that were configured more than a year ago need to be updated with the current network protocol.

We sent direct emails to those that we identified as using the older wireless protocol. If you are unsure if your device is configured correctly, you may re-run the Eduroam setup from your wireless device now by going to https://www.csuchico.edu/eduroam. Click on the “Join Now” button and follow the prompts.

Your wireless access may be interrupted on July 24th if your wireless configuration is not current.

Network

South Campus Network Switch Maintenance

Maintenance Window: Friday, April 5th 4:00 – 5:00 AM
Services Impacted: Wired & Wireless Networks South of Creek

During this maintenance window, network switches will be upgraded to new software, requiring restarts of the systems. This maintenance will affect all campus buildings south of the creek. Datacenter and core network operations will not be affected.

All network access services (wired and wireless) to affected buildings will experience approximately 10 minutes of interruption as switches are upgraded and restarted.

Maintenance, Network, Wireless

University Village Network Switch Software Upgrade

Maintenance Window: Thursday, January 10th 7:00 – 8:00 AM
Services Impacted: UV Wired & Wireless Networks

During this maintenance window, network switches will undergo maintenance for software upgrades. During this process, all network services to University Village will experience approximately 10 minutes of interruption (both wired and wireless) as network elements are restarted.

Maintenance, Network

Meriam Library Network Switch Software Upgrade

Maintenance Window: Wednesday, January 9th 7:00 – 8:00 AM
Services Impacted: MLIB Wired & Wireless Networks

During this maintenance window, network switches will undergo maintenance for software upgrades. During this process, all network services to Meriam Library will experience approximately 10 minutes of interruption (both wired and wireless) as network elements are restarted.

Maintenance, Network, Wireless

Sutter Hall Network Uplink Changes

Maintenance Window: Friday, November 30th 6:00 AM – 7:00
Services Impacted: Sutter Hall Network Services

During this maintenance window, all network services to Sutter Hall (both wired and wireless) will experience several brief (2-5 minute) interruptions in service as network uplinks are rerouted to maximize network performance and reliability for the facility.

Maintenance, Network, Wireless

Sutter Network Uplink Changes

Maintenance Window: Friday, November 9th 6:00 – 7:00 AM
Services Impacted: Sutter Hall Wired & Wireless Networks

During this maintenance window, all network services to Sutter Hall (both wired and wireless) will experience several brief (2-5 minute) interruptions in service as network uplinks are rerouted to maximize network performance and reliability for the facility.