Maintenance Window: 7:00 AM to 7:30 AM Tuesday, March 14th
Services Impacted: Clearpass web and 802.1x authentication; no downtime anticipated
During this maintenance window, the security certificate for the Clearpass authentication system will be changed, which supports encryption for wired and wireless network authentication. This is an advisory only; no downtime is anticipated.
Maintenance Window: 6:00 AM to 7:00 AM Friday, March 3rd
Services Impacted: Wireless, VPN, and wired NAC authentication
During this maintenance window, diagnostics will be performed on the network authentication servers, which could impact performance. During this work, new connections to the following services may be slower, or even time out and need to be retried: wireless (all networks), VPN, wired NAC (IRES only). All systems are expected to be in normal operation by 7:00 AM.
Maintenance Window: 7:00 AM to 7:30 AM Thursday, March 9th
Services Impacted: Wired and wireless networks, no service interruptions anticipated
During this maintenance window, the campus border firewalls will be upgraded to improve system reliability and security features. This is an advisory only; no downtime is anticipated during this work.
Maintenance Window: 7:00 AM to 3:30 PM Friday, January 20th
Services Impacted: Wired and wireless networks in Bell Memorial Union
On Friday, January 20th the BMU will experience brief network interruptions. Computing and Communications Services will be doing prep work for changing the network switches. This will take place between the hours of 7:00 AM and 3:30 PM.
Maintenance Window: Wednesday December 21st 7:00 AM – 8:00 AM
Service Impacted: Campus Wireless Network
During this maintenance window, all wireless network services will experience several brief (~1 min) interruptions as network controllers are upgraded and restarted. All services are expected to be fully operational by 8:00 AM.
Maintenance Window: 4:00 AM to 8:00 AM Thursday, December 1st
Services Impacted: Many Campus Network and Datacenter Services
During this maintenance window, a campus datacenter firewall will be migrated to new high-capacity, next-generation security system, affecting multiple server and secure workgroup networks. This migration will require multiple brief (few minutes) interruptions to a large number of campus services as systems are transitioned and tested. Interruptions are expected to occur early in this maintenance window, followed by extensive low-impact testing. Longer interruptions in service may be required if unexpected circumstances arise and additional troubleshooting is necessary.
As a precautionary measure during this work, some campus applications will be shut down until the migration is complete, and as such, will experience more prolonged service interruptions. Most notably, the BlackBoard Learn system will be shut down at 4:00 AM, and remain offline until migration activities are complete and uninterrupted service can be assured. All systems and services will be back to normal operation before 8:00 AM.
Maintenance Window: 7:00 AM to 8:00 AM Tuesday, November 29th
Services Impacted: OnGuard (NAC) client software
During this maintenance window, a new OnGuard (NAC) client software will be released, fixing numerous bugs, improve antivirus support, and improving support for MacOS 10.12. This should trigger an automatic update to the client software the next time an affected machine connects to the network.
Maintenance Window: 6:00 AM to 8:00 AM Thursday, November 3rd
Services Impacted: All network authentication (wireless, wired, VPN) will experience some downtime, but established sessions should not be interrupted
During this maintenance window, the servers responsible for network authentication will undergo maintenance to resolve some software issues. All network service authentication (wired, wireless, VPN) will experience some downtime during this work — during such a period, new machines may not be able to log in, but existing sessions should not be interrupted. Any interruptions in service are expected to be brief (5 min), and most likely to occur towards the beginning of the maintenance period.
Maintenance Window: 4:00 AM to 8:00 AM Friday, October 14th
Services Impacted: All Campus Network Services
During this maintenance window, campus datacenter firewalls will be migrated to new high-capacity, next-generation security systems. This migration will require multiple brief (few minutes) interruptions to all campus network services as systems are transitioned and tested. Interruptions are expected to occur early in this maintenance window, followed by extensive low-impact testing. Longer interruptions in service may be required if unexpected circumstances arise and additional troubleshooting is necessary.
As a precautionary measure during this work, some campus applications will be shut down until the migration is complete, and as such, will experience more prolonged service interruptions. Most notably, the Blackboard Learn system will be shut down at 4:00 AM, and remain offline until migration activities are complete and uninterrupted service can be assured.
Maintenance Window: 7:00 AM to 8:00 AM Monday, October 13th
Services Impacted: OnGuard (NAC) client software
During this maintenance window, a new OnGuard (NAC) client software will be released, fixing numerous bugs and improving support for MacOS 10.12. This should trigger an automatic update to the client software the next time an affected machine connects to the network.
